Sales Operations Manager (AI)

Location: Remote locations in the United States or Figma's US hubs in San Francisco, CA and New York, NY; New York City is preferred. In-person onboarding is required.

Salary: $140,000–$296,000 USD annual base salary.

Company

Figma provides a collaborative design platform for brainstorming, prototyping, translating designs into code, and iterating with AI.

What you will do

• Advise the SVP of AMER Sales by translating business performance, market trends, and field insights into recommendations for regional priorities and investment decisions.
• Support forecasting for Mid-Market, Enterprise, and Strategic segments and strengthen pipeline review rigor.
• Lead MBRs, QBRs, and weekly forecast reviews by synthesizing trends and surfacing risks and opportunities.
• Recommend headcount, organizational design, quota structures, and book-of-business allocation.
• Build dashboards, performance reports, and automated AI-powered insights for sales and finance leadership.
• Partner with Sales Systems, Finance, and Data Science on operational improvements, data quality, and governance.

Requirements

• 5+ years of sales operations experience, preferably in a high-growth SaaS environment.
• Strong analytical and technical skills with proven expertise in Salesforce, SQL, and BI tools, specifically Sigma.
• Hands-on experience using AI tools to generate sales insights, including Claude Code and Codex.
• Strong communication skills and the ability to turn complex analysis into actionable insights for senior leadership.
• Experience creating sophisticated models, spreadsheets, and executive presentations.

Nice to have

• Deep SQL knowledge and experience with Sigma and Gong.

Culture & Benefits

• Learning-oriented culture focused on continuous development.
• Health, dental, and vision coverage, retirement benefits with company contributions, and paid time off.
• Parental leave, reproductive and family planning support, mental health and wellness benefits, paid sick leave, and holidays.
• Flexible PTO for eligible exempt employees, subject to manager approval.
• Possible recharge days, cell phone and home internet reimbursements, lifestyle spending accounts, equity, and bonus or sales incentive compensation where applicable.
• Camera-on video interviews and in-person onboarding are required; reasonable accommodations are available.

Hiring process

• Applications are limited to 5 during any rolling 30-day period.
• Candidates may not reapply to the same role while an application is active or within 90 days after rejection.