Manager, Device & Merchant Technology UK (Fintech)

Location: Newcastle upon Tyne, England, United Kingdom; hybrid. Candidates must be legally authorized to work in the United Kingdom.

Compensation: GBP 38,512–GBP 51,349 yearly.

Company

hirify.global provides vertical software, embedded payments through Xplor Pay, and AI-powered capabilities for fitness, recreation, golf and club, field services, laundry, education, and other membership- and service-based industries.

What you will do

• Own the payment-device lifecycle from demand forecasting and purchasing through deployment, support, replacement, returns, refurbishment, and retirement.
• Oversee POS Portal’s configuration, warehousing, fulfilment, reporting, and returns services, holding the vendor accountable for contracts, SLAs, and KPIs.
• Maintain serial-number records, inventory controls, device performance reporting, cost oversight, and stock availability.
• Lead Business Unit estate migrations, including sequencing, customer communications, readiness, service continuity, risks, dependencies, and exceptions.
• Govern terminal configurations and coordinate software, firmware, security updates, launches, certifications, and upgrades with Product, Engineering, Operations, and vendors.
• Maintain PCI, security, and regulatory controls; manage escalations, audits, remediation, automation, standardisation, and device-estate strategy.

Requirements

• Experience managing payment terminals, hardware, or a comparable technology estate at scale within payments, merchant acquiring, fintech, or payment operations.
• Strong vendor-management and communication skills across Business Units, technical teams, and external partners.
• Working knowledge of device lifecycle management, fulfilment, inventory, and operational controls.
• Strong analytical capability and the ability to turn performance data into clear actions.
• Experience with POS Portal or a similar provider, acquiring, PayFac, or payment processing is required; experience across multiple geographies or Business Units is preferred.
• Knowledge of SmartPOS, integrated commerce, terminal technologies, PCI DSS, and device-security requirements.
• Must be legally authorized to work in the United Kingdom; visa sponsorship is not available.
• Contractor and Employer of Record arrangements are not available.

Culture & Benefits

• Hybrid, full-time employment as a People Leader in Global Payment Operations.
• Values include finding a better way, doing the right thing, speaking directly, winning together, and owning the outcome.
• Global colleague network with support for professional success and growth.
• Background and identity verification checks are required for successful candidates; video interviews may be recorded during the active hiring process.
• Reasonable accommodations are available for qualified individuals with disabilities.

Hiring process

• Submit a resume through the careers portal or an external job board; emailed applications are not accepted.
• Include the word “moonshot” at the top of the message to the Hiring Manager and complete screening questions directly.
• Successful candidates complete background and identity verification checks.