Manager, Fulfillment and Distribution (UK) (E-commerce)

Location: Remote - UK; Remote - EU also listed.

Salary: €57,000.00–€80,000.00 base salary annually, plus performance bonus and stock option allocation for eligible roles.

Company

hirify.global develops science-based foundational nutrition products and serves customers worldwide.

What you will do

• Own carrier and 3PL relationships across EMEA and APAC, including rate negotiations, SLA performance, and tactical and strategic reviews.
• Lead onboarding and migration of carriers, 3PLs, and EDI, WMS, order, and carrier-platform integrations from data validation through go-live.
• Track and improve cost-to-deliver, on-time performance, customer delivery experience, and other fulfillment KPIs.
• Build data analyses and financial cases for routing, network, carrier, and rate decisions.
• Resolve carrier and 3PL issues, including tracking discrepancies and open WROs, while managing network risks and customs-related issues.
• Support retail, marketing, B2B, launch, and peak-season fulfillment while partnering with Finance, Tech/Data, Customer Happiness, Marketing, and Logistics Coordinators.

Requirements

• 5+ years of last-mile, parcel, or 3PL fulfillment operations experience in e-commerce, D2C, or CPG, with direct ownership of carrier and 3PL relationships.
• Experience across multiple regions; EMEA and APAC experience is preferred, including their operational and customs/documentation differences.
• Ability to build and interpret delivery and fulfillment data analysis independently.
• Experience onboarding and migrating carriers or systems such as EDI and WMS from validation through go-live.
• Experience operating as a senior individual contributor owning a function end to end without a team underneath.
• Strong negotiation, relationship-management, and SLA accountability skills.
• Excellent written and verbal English communication.
• Willingness to travel periodically to 3PL and carrier partners, typically several times per year, with increased travel around launches and peak season.
• Bachelor’s degree in Supply Chain Management, Logistics, or a related field, or equivalent hands-on experience.

Nice to have

• Advanced Excel and data-tooling skills.
• Experience with EDI platforms such as SPS Commerce, carrier integrations, or ERP/order systems such as NetSuite.
• An additional European or Asian language.

Culture & Benefits

• 100% remote working environment, excluding laboratory positions, with holidays, reset and reflect days, and unlimited PTO based on the country of residence.
• In-person team meetups and a collaborative, high-performance culture focused on continuous improvement.
• Paid holidays, statutory benefits and insurance based on the country of residence, and a monthly telecom stipend for eligible team members.
• Access to hirify.global products and branded merchandise.
• Competitive compensation with performance-based incentives; stock options are available for eligible roles.

Hiring process

• The hiring process assesses alignment with hirify.global’s company values and culture.