Enterprise Account Manager (Marketing AI)

Location: Fully remote within the continental United States

Salary: $250,000 OTE

Company

Jasper provides an enterprise Marketing AI platform that orchestrates AI agents for campaign execution, personalization, localization, and compliance.

What you will do

• Manage a focused portfolio of enterprise customers and serve as a strategic advisor and product expert.
• Develop customer engagement and account strategies that drive adoption, measurable outcomes, retention, renewals, and expansion.
• Deliver QBRs, roadmap discussions, executive touch points, and value narratives focused on ROI and innovation.
• Lead renewal and expansion cycles from discovery through close, partnering with Product and Legal.
• Forecast and manage renewal and expansion pipelines, identify risks early, and maintain strong account coverage.
• Collaborate with Sales, Support, Product, and Engineering to resolve escalations, share feedback, and influence the product roadmap.

Requirements

• 4+ years of B2B SaaS experience in Account Management, Customer Success, or Sales, including 2+ years managing enterprise accounts.
• Proven success driving renewal, retention, and expansion revenue within large, complex organizations.
• Strong discovery and demo capabilities, with the ability to tailor value narratives to executive audiences.
• Excellent communication and presentation skills for strategic and operational discussions.
• Technical fluency with SaaS platforms and enterprise systems, including APIs, integrations, and security.
• Strong business acumen and the ability to connect customer goals with Jasper’s Marketing AI impact.
• Curiosity about AI and enthusiasm for helping global brands innovate with the platform.

Nice to have

• Experience selling services or value-based solutions.

Culture & Benefits

• Remote work is limited to candidates within the continental United States.
• Health, dental, and vision coverage from the first day for employees and their families.
• 401(k) program with up to 2% company matching and equity grant participation.
• Flexible PTO, a $900 annual FlexExperience budget, and a $1,800 annual FlexWellness budget.
• Home office setup support, a $1,500 annual learning and development stipend, and 16 weeks of paid parental leave.