Strategic Account Manager (AI)

Location: New York, United States; hybrid

Salary: $210K–$240K per year, plus equity

Company

hirify.global builds AI-powered data, research, campaign, and workflow infrastructure that helps B2B companies identify and act on their next best growth opportunities.

What you will do

• Own a focused portfolio of strategic accounts, serving as the senior relationship owner.
• Set multi-year go-to-market transformation visions with executive teams and drive adoption across business units, regions, and functions.
• Build trusted relationships with CROs, CMOs, and other senior executives.
• Define success metrics, measure results through data, surveys, and interviews, and present business impact in executive business reviews.
• Coordinate Sales, Solutions, Support, Product, and Engineering on complex programs, escalations, and risk management.
• Own renewals, partner with Sales on expansion, and represent customer needs in product roadmap decisions.

Requirements

• 8–10+ years of experience in strategic account management, customer success, or transformation consulting with Fortune 500 or similarly complex global organizations.
• Experience building C-suite relationships and leading large-scale technology adoption or change programs.
• Experience owning renewals and consistently achieving iARR and GRR targets.
• Ability to set a vision, build frameworks, and connect product capabilities to measurable business outcomes.
• Executive presence in presentations to senior leaders and high-stakes or conflict situations.
• Ability to lead cross-functionally without formal authority within hirify.global and customer organizations.
• Technical curiosity and ability to understand the product deeply enough to connect capabilities with customer needs.
• Builder mentality and interest in shaping a new team's operating model.

Nice to have

• Background in management consulting or strategy advisory.

Culture & Benefits

• Hybrid work in New York.
• Access to world-class coaches specializing in creativity, management, and related areas.
• Operating principles include negative maintenance and non-attached action.
• Employee community includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+ community groups, and 30,000 Slack members.