Inside Sales Specialist (Industrial Automation)

Location: Hybrid, Edmonton, AB, Canada

Company

hirify.global is a global flow control and instrumentation company serving industries including oil and gas, water, shipping, pharmaceuticals, and food.

What you will do

• Receive, prioritize, and process customer RFQs from web portals, direct inquiries, and outside sales referrals.
• Analyze customer requirements and project specifications to determine product solutions, sizing, costs, and delivery estimates.
• Collaborate with engineering, purchasing, sales, manufacturing, distributors, and customers on technical and commercial proposals.
• Prepare quotations with commercial terms, technical information, pricing schedules, and delivery timelines.
• Review purchase orders against quotations, generate manufacturing orders, and coordinate handoff to contracts and fulfillment teams.
• Provide technical and commercial support, maintain sales-cycle documentation, resolve issues, and improve departmental tools and processes.

Requirements

• Proven experience in inside sales, sales support, or customer communication roles.
• Ability to manage multiple priorities and multitask in a fast-paced, changing environment.
• Strong proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Excellent written and verbal communication skills across all organizational levels, with strong listening and empathetic communication.
• Understanding of quotation development, pricing analysis, and cost estimation.
• Strong time-management and organizational skills with consistent deadline management.
• Ability to work independently and collaboratively, apply analytical thinking, solve problems, and develop creative customer-value solutions.
• Commitment to quality service for internal and external customers.
• Proficiency in customer relationship management principles and practices.

Nice to have

• Experience with electronic sales portals or procurement platforms.
• Background in industrial automation, instrumentation, manufacturing, or technical sales.
• Knowledge of actuators, controls, solenoids, positioners, or limit switches.
• Technical course or certification in a relevant field.
• Advanced English proficiency for technical reading and writing.
• Experience with sales pipeline management, forecasting, technical documentation, specification development, negotiation, influencing outcomes, or operational-efficiency tools and processes.

Culture & Benefits

• Hybrid work arrangement in Edmonton, AB, Canada.
• Full-time position within the Sales Support Americas department.
• Collaborative, fast-paced environment with opportunities to contribute to business growth and process improvement.
• Work supporting engineering excellence, safety, sustainability, and global industrial customers.