Account Manager (SaaS)

Location: São Paulo, Brazil; hybrid position with required time in the São Paulo office and approximately 25% annual travel within Brazil.

Company

hirify.global provides research content, software, SaaS, and information solutions to universities, libraries, research institutions, and government customers.

What you will do

• Achieve sales targets by identifying upselling and expansion opportunities.
• Develop and manage relationships with universities and assigned customers across Brazil.
• Manage opportunities through the full sales cycle, including needs identification, solution development, presentations, quotations, negotiations, and closing.
• Present relevant research, software, content, and SaaS solutions based on customer needs.
• Provide sales forecasts, maintain customer activity levels, and identify new contacts within existing customer organizations.
• Collaborate with Customer Success Managers, research and software specialists, renewals colleagues, and broader internal teams.

Requirements

• Bachelor’s degree or equivalent relevant work experience.
• 5+ years of relevant professional experience, including 2+ years in a sales role.
• Professional proficiency in Portuguese and English.
• Consultative sales experience with SaaS, research content, software, digital content, or related information solutions.
• Ability to manage customer opportunities across the complete sales cycle.
• Availability for regular customer-facing activity and approximately 25% annual travel within Brazil.

Nice to have

• Professional proficiency in Spanish.
• Experience selling to universities, academic libraries, research institutions, or government organizations.
• Knowledge of the academic research, library, scholarly communications, or research analytics market.
• Experience managing customers across Brazil.
• Experience using Salesforce.

Culture & Benefits

• Full-time, permanent employment.
• Hybrid work with a standard Monday–Friday schedule and required time in the São Paulo office.
• Collaborative regional team of 10 colleagues.
• Regular collaboration with Customer Success Managers, research and software specialists, and renewals colleagues.
• Customer travel and participation in internal meetings and external events are part of the role.