Account Manager (Pharmacy Benefit Management)

Location: Dallas, TX or Remote; travel to client sites may be required for open enrollment events.

Salary: $92,000–$130,000 annually, determined by geographic location, experience, and qualifications.

Company

hirify.global is a healthcare technology company that uses a modern mobile app, clinicians, pharmacists, and health guides to help patients access care and medications while improving outcomes and reducing healthcare costs.

What you will do

• Manage day-to-day operations for an assigned book of PBM clients, including touchbases, inquiries, issue logs, escalations, and contractual commitments.
• Act as the primary operational contact for client inquiries and co-lead quarterly and annual business reviews.
• Partner with Implementation during onboarding and manage annual open enrollment requirements, benefit changes, and customized plan configurations.
• Facilitate client webinars, benefit fairs, and employee education sessions, including potential travel to client sites.
• Identify operational trends, resolve issues with internal operations teams and vendors, and track deliverables and risks.
• Interpret plan designs and troubleshoot claims, benefit, and enrollment issues while contributing to process and production improvements.

Requirements

• Bachelor’s Degree required; a Master’s Degree is preferred.
• 5–8 years of experience in pharmacy operations.
• Solid client management skills and knowledge of pharmacy benefits.
• Strong communication, organization, consultation, and presentation skills.
• Ability to prioritize, manage change, lead projects, influence stakeholders without direct reporting authority, and bring stakeholders together to solve challenges.
• Effective and creative problem-solving skills and strong attention to detail.
• Basic knowledge of Excel, Google Sheets, PowerPoint, and Google Slides.

Culture & Benefits

• Work is available from Dallas, TX or remotely, with client-site travel potentially required for open enrollment events.
• Core values include putting people first, redefining what is possible, debating then committing, cultivating grit, and seeking to delight.
• hirify.global promotes an inclusive culture and is an Equal Opportunity Employer.
• Compensation varies by geographic location, experience, and qualifications.

Hiring process

• hirify.global will contact candidates only from the @hirify.globalhealthcare.com email domain.
• hirify.global will never request bank details or deposits as a condition of employment.