Consultant, CRM

Location: Anywhere in the United States; travel up to 25% annually.

Salary: $74,305–$87,418 per year, plus eligible employee equity and discretionary bonus compensation.

Company

hirify.global provides CRM software and professional services for client implementations.

What you will do

• Lead discovery with client stakeholders to define business goals, workflows, priorities, and success measures.
• Convert client needs into implementation plans covering scope, outcomes, milestones, roles, timelines, and budget.
• Own integrated-solution delivery from kickoff through adoption, managing decisions, risks, dependencies, timelines, budget, and Professional Services performance metrics.
• Coordinate internal teams, including data migration and data integration resources, with client stakeholders.
• Map, transform, and validate data from multiple sources, then recommend and configure hirify.global CRM solutions using product knowledge and industry best practices.
• Demonstrate the product, deliver role-based end-user training remotely or onsite, and resolve complex client escalations.

Requirements

• 3+ years of B2B software implementation experience.
• Strong project management skills, including setting expectations, driving decisions, and holding internal and external teams accountable to deadlines and milestones.
• Exceptional organizational, documentation, and time-management skills.
• Ability to understand strategic business goals and turn them into actionable implementation plans.
• Ability to travel up to 25% annually.

Nice to have

• Experience in the Architecture, Engineering, or Construction industry.
• Experience implementing CRM solutions.
• PMP or similar project-management certification.
• Bachelor's degree.

Culture & Benefits

• Values teamwork among employees, customers, and partners.
• Customer-focused and driven by exceptional outcomes.
• Employees have a stake in company success and are expected to act with integrity.
• Eligible for employee equity, discretionary bonus compensation, and employee benefits plans and programs.

Hiring process

• New hires complete orientation, follow an onboarding plan, build relationships through one-on-ones, attend training and webinars, and shadow client calls.
• Within 60 days, the consultant begins owning a client project with mentor support and targets 25% realization; within 90 days, the consultant takes full project ownership and targets 65% realization.