Senior Director Sales Strategy & Operations (m/f/d)

Location: Munich, Germany; regular presence in Munich is important. Flexible office attendance and working hours are offered.

Company

hirify.global is an international automotive marketplace serving customers and dealers across European markets.

What you will do

• Lead around 20 colleagues across Commercial Program Management, Revenue Operations & CRM, and Sales Analytics through experienced team leaders.
• Shape the commercial operating model for sales, customer care, customer success and market steering, including shared ways of working, KPIs and reporting.
• Identify, test and scale practical AI applications for dealer interactions, sales and customer care in collaboration with Commercial, Product, Engineering and AI teams.
• Drive strategic commercial programs and organisational initiatives across functions and international markets from prioritisation through implementation and adoption.
• Lead commercial go-to-market planning and execution for new products, and guide Salesforce, CRM, billing, revenue operations, analytics and data governance.
• Build alignment across Country Managers, senior management, shareholders and specialist teams while communicating recommendations, progress and results.

Requirements

• Strong conceptual and analytical thinking, structured problem-solving, data-supported decision-making, KPI identification and sound commercial judgment developed in management consulting or another demanding business environment.
• Track record of owning complex commercial programs or organisational change across functions and markets in an international matrix, including securing adoption and delivering measurable outcomes.
• Solid understanding of commercial processes, CRM and data-driven environments; ability to guide RevOps and analytics specialists. Deep Salesforce expertise is not required.
• Experience managing managers and developing team leads while setting priorities across competing demands and delivering through experienced teams.
• Ability to influence senior stakeholders, build trust across functions and markets, understand local challenges and create commitment without direct authority.
• Experience working in a complex, ambitious and fast-moving environment with strategic, people-leadership and ongoing operational responsibilities.
• Excellent English communication and presentation skills.

Nice to have

• Marketplace, classifieds or automotive experience.
• Experience implementing AI solutions or leading AI-related transformation.
• German or other European languages.

Culture & Benefits

• Flexible office attendance and working hours.
• 30 days of paid vacation.
• Modern, state-of-the-art offices.
• Inclusive and respectful workplace with more than 50 nationalities and an emphasis on diversity.