Sales Development Representative (f/m/x) - claim.me

Location: Hybrid work from the Berlin office at Alexanderplatz, Germany; remote work from almost anywhere is available for up to 2 months per year.

Company

claim.me is an award-winning SaaS product within hirify.global that helps online retailers claim compensation for lost and damaged parcels from carriers.

What you will do

• Identify and research online retailers matching the ideal customer profile.
• Contact decision-makers in customer service, e-commerce, and logistics by phone, email, and LinkedIn.
• Understand prospects’ claims processes and pain points, qualify fit, and book pitch meetings.
• Work toward activity and meeting targets while keeping the CRM accurate and up to date.
• Share objections, competitor mentions, and market trends to improve messaging and outreach sequences.
• Represent claim.me at trade shows and industry events.

Requirements

• Bachelor’s degree in business or a related field, or completed vocational training.
• At least one year of professional experience in sales, account management, or customer service is a plus.
• C2 German and fluent English at C1+ level required.
• Ownership, resilience, empathy, confidence, and persuasive communication across phone, email, and in-person interactions.
• Submit the CV in English.

Culture & Benefits

• Work at startup pace on a fast-growing AI product backed by an established company of around 200 people.
• Access to hirify.global’ network, inbound leads, and brand across DACH.
• Small team with significant ownership and impact on claim.me’s growth.
• Career development path from SDR to Account Executive.
• Hybrid flexibility with up to 2 months per year working remotely from almost anywhere.