Senior Solutions Engineer, Acquisition | East Coast | Remote

Location: United States (Remote); ideally Greater NYC or Boston Area. In-person onboarding is required.

Compensation: $204,000–$254,000 OTE in the United States, plus RSUs.

Company

hirify.global develops Grafana Cloud, a fully managed observability platform built on open source and open standards, used by more than 10,000 organizations.

What you will do

• Partner with Sales to communicate Grafana’s value proposition, vision, and strategy to customers.
• Own technical customer engagements and help close high-velocity opportunities through competitive knowledge, technical expertise, and credibility.
• Deliver product and technical presentations, demos, hands-on enablement, and technical evaluations.
• Communicate customer and competitive feedback to internal teams and drive product conversations based on customer needs.
• Improve documentation and create blog posts, videos, knowledge-base articles, and other enablement materials.

Requirements

• 5+ years of technical pre-sales experience, ideally with open-source technologies or in metrics/monitoring.
• Strong written and oral communication skills for collaboration with remote-first teams and worldwide customers.
• Ability to clearly articulate product value propositions and technical advantages.
• Technical mindset, desire to grow technically, and ability to solve customer-facing technical challenges creatively.
• Strong judgment, collaboration, leadership, self-motivation, initiative, and adaptability in varied and complex duties.
• Ability to work and collaborate with an international remote-first team.

Nice to have

• Experience with open-source technologies or the metrics/monitoring space.
• Recent coding bootcamp graduation or previous post-sales or engineering experience.

Culture & Benefits

• 100% remote company with a global, collaborative, transparent, and innovation-driven culture.
• Autonomy, high trust, low ego, and empowered teams focused on outcomes.
• Career growth pathways and transparent, approachable leadership.
• 30 days of annual leave, including 3 Grafana Shutdown Days, subject to local legislation.
• In-person onboarding with fellow new Grafanistas.
• RSUs for all roles and a high-growth environment.

Hiring process

• Compensation is assessed based on level, experience, and skillset during the interview process.