Customer Engineer (Pre-Sales) (AI)

Location: Remote - US and Canada; up to 30% travel

Base salary: $175,000–$195,000 annually; on-target earnings: $245,000–$275,000 annually. Total compensation includes stock options, benefits, and additional perks.

Company

hirify.global provides an AI-native platform for the insurance policy lifecycle, including quoting, rating, endorsements, underwriting, and portfolio optimization.

What you will do

• Own technical sales engagements from discovery through close and deliver tailored demos focused on business outcomes.
• Translate insurance workflows into platform configurations covering quoting, rating, endorsements, and portfolio optimization.
• Lead RFP and security questionnaire responses with Product and Security teams.
• Build reusable demo environments, onboarding materials, configuration libraries, rating logic examples, and technical collateral.
• Help define and improve the pre-sales lifecycle, including discovery, solutioning, handoffs, and shared playbooks.
• Collaborate with Product, Engineering, Implementation, and Customer Success to connect customer pain points, roadmap priorities, and post-sale context.

Requirements

• 6–10+ years of experience in technical pre-sales or solutions engineering.
• Hands-on experience with demos, architecture design, and enterprise sales support.
• Strong insurance domain knowledge, or the ability to learn it quickly.
• Familiarity with policy lifecycle management, rating, quoting, and underwriting systems.
• Ability to communicate technical value to both executives and practitioners.
• Coding competence in JavaScript and SQL.
• Fluency with AI tools such as Gemini and Claude for building and configuring systems.
• Experience working at high-growth, early-stage startups.

Nice to have

• Degree in Computer Science, Software Engineering, Information Systems, or an equivalent qualification.

Culture & Benefits

• Fast-moving, first-principles working environment focused on listening to users and learning.
• Opportunity to work on AI-native software transforming insurance operations.
• Stock options, benefits, and additional perks included in the total compensation package.
• Equal-opportunity workplace with reasonable accommodation available during hiring and employment.