EHR Integration Lead (Healthcare SaaS)

Location: Remote

Base salary: $150.9K–$188.7K per year, plus equity and commission eligibility.

Company

hirify.global is building an AI health coach and patient engagement SaaS platform for chronic disease management, with a focus on helping patients and families manage health outside clinical settings.

What you will do

• Own end-to-end integrations between hirify.global’s SaaS platform and healthcare partners’ EHR systems, from discovery and scoping through launch and optimization.
• Partner with Sales and Growth to scope prospective customer integrations and create client-ready architectures, integration options, and requirements.
• Translate clinical workflows, technical requirements, and business goals into integration plans, specifications, data mappings, decision logs, and acceptance criteria.
• Coordinate Product, Engineering, Customer Success, partner IT and clinical teams through working sessions, testing, launch, and issue resolution.
• Guide partners through integration decisions, tradeoffs, scope, timelines, outcomes, validation, and launch readiness.
• Build reusable playbooks, documentation, success measures, and scalable processes that improve onboarding consistency and reduce deployment effort.

Requirements

• Proven experience leading enterprise EHR integrations, specifically end-to-end Epic implementations.
• 3–5 years of experience deploying SaaS solutions for external clients, focused on Epic health systems.
• Strong technical fluency in bidirectional integrations, HL7 v2 including ORM/ORU, and FHIR including R4 and SMART on FHIR across orders, write-backs, remote monitoring data, and reads.
• Ability to translate clinical workflows and business requirements into technical specifications, data mappings, and acceptance criteria.
• Experience coordinating partner IT, vendor, and internal engineering teams through working sessions, testing, launch, and secure PHI management.
• Strong project management skills for managing multiple integrations, mitigating risks, and resolving technical obstacles.
• Excellent communication skills for explaining technical tradeoffs and building consensus with technical and non-technical stakeholders.
• Ability to lead by influence as a senior individual contributor with high ownership and attention to detail.

Nice to have

• Experience integrating additional EHR platforms.
• Ability to configure interfaces, build APIs, or troubleshoot data flows independently.
• Epic certifications or healthcare system IT or clinical informatics experience.
• Experience in healthcare SaaS or fast-paced startup environments.
• Technical pre-sales or integration solutioning experience.
• Familiarity with Redox, VPN, SFTP, SSO/SAML, OAuth 2.0, clinical coding such as LOINC and ICD-10, and integration security.
• Background in RPM, chronic disease management, value-based care, quality reporting, or CMS models.
• Experience building reusable integration playbooks, documentation, and scalable processes.

Culture & Benefits

• Remote full-time role within the Customer Success team.
• Health insurance, life insurance, retirement benefits, paid vacation, and sick leave.
• Eligibility for participation in the company equity program and commission.
• Work focused on improving patient engagement, chronic disease management, and healthcare outcomes at scale.