Senior Revenue Systems Specialist (AI)

Location: Remote, anywhere in the United States. Applicants must be currently authorized to work in the United States on a full-time basis.

Salary: $88,100–$127,700 annually, with potential additional compensation through stock options, bonuses, merit increases, or sales commissions depending on the role.

Company

hirify.global provides an orchestrated hiring ecosystem and uses its own hiring product to help organizations hire effectively.

What you will do

• Own and build Salesforce solutions covering data models, declarative automation, validation, permissions, page layouts, reporting, rollout, adoption, and documentation.
• Administer Gainsight and Accord with Customer Success Operations, including rules, journeys, email programs, NPS surveys, health scoring, CSM assignment, and account transfers.
• Build and maintain integrations between Salesforce, Gainsight, and other revenue-stack systems, eliminating recurring failures.
• Partner with Sales, Customer Success, and Customer Marketing to turn business requests into effective system or process solutions.
• Lead platform migrations and consolidation from evaluation and vendor assessment through data movement, cutover, and adoption.
• Document solutions, promote automation and self-service, and recommend improvements and risks across the revenue technology stack.

Requirements

• Several years of experience in revenue operations, customer success operations, business systems, or platform administration.
• Experience in B2B SaaS.
• Deep hands-on Salesforce administration experience, including data model design, declarative automation, permissions and sharing, reporting, production-org changes, and performance and scale considerations.
• Hands-on ownership of Gainsight or a comparable post-sale platform such as Totango, ChurnZero, or Planhat, with the ability to configure independently and assess platform effectiveness.
• Experience independently standing up integrations and eliminating recurring failures.
• End-to-end ownership of a platform migration or consolidation, including data movement.
• Experience taking problems from initial report through to a working solution and operating as a platform subject-matter expert while enabling others.
• Clear writing and the ability to explain systems, solutions, failures, and remediation to non-technical stakeholders.

Nice to have

• Experience with more than one post-sale platform.
• Exposure to Salesforce CPQ, enrichment tools such as Clay, or MCP and agentic tooling for enterprise systems.
• Transferable skills and perspectives that do not fully match every listed qualification.

Culture & Benefits

• Remote-first company with shared office spaces in New York City and Ireland and optional coworking spaces.
• Medical, dental, vision, life insurance, mental health resources, financial wellness benefits, and fully paid parental leave.
• US-based employees receive short- and long-term disability coverage, a 401(k) with company match, up to 14 paid holidays, and up to 80 hours of paid sick leave.
• Non-exempt employees accrue up to 20–25 vacation days annually depending on tenure; exempt employees receive flexible paid time off.
• Performance reviews with actionable feedback, a bonus structure, employee resource groups, and an inclusive culture.

Hiring process

• The anticipated closing date is Friday, November 13, 2026.
• Applicants requiring reasonable accommodation during the application process can contact accommodations@hirify.global.io.