Director, Field Operations

Location: US-MA-Boston, United States

Salary: $214K–$281.4K per year

Company

Snowflake provides a cloud data platform and is developing AI-enabled capabilities for the agentic enterprise.

What you will do

• Partner with US Majors Sales leadership to translate priorities into territory designs, resource allocation, and an operational agenda.
• Lead and scale the Field Operations team through clear expectations, coaching, and talent development.
• Own the Majors sales funnel and revenue governance, including pipeline growth, win/loss rates, coverage models, quota attainment, forecasting, and revenue performance.
• Lead multi-year go-to-market planning, capacity models, growth frameworks, and a unified operating rhythm.
• Represent field priorities in cross-functional planning, compensation, reporting, Finance, HR, Recruiting, Alliances, Sales, and Solution Engineering initiatives.
• Drive adoption of AI and automated workflows for forecasting, reporting, and pipeline hygiene to improve seller and manager productivity.

Requirements

• 10+ years of experience in sales operations, enablement, revenue operations, or an equivalent function, with significant exposure to global sales teams.
• Understanding of SaaS go-to-market models, sales support roles, business metrics, and growth best practices.
• Ability to structure complex problems, derive insights from data, and communicate clearly with diverse teams through senior leadership.
• Strong presentation and influencing skills across functions and seniority levels, with the ability to execute as well as recommend.
• Comfort using AI tools such as Cortex, Copilot, or similar assistants to accelerate analysis, reporting, and decision-making.
• Bachelor’s degree.

Nice to have

• MBA.

Culture & Benefits

• Full-time role in a fast-growing, hyper-growth environment.
• Work involves strategic collaboration across Sales, Solution Engineering, Finance, Planning & Compensation, Alliances, HR, and Recruiting.
• Snowflake values challenging ordinary thinking, experimentation, innovation, and using AI as a core work collaborator.