Director, Global Field Operations (B2B SaaS)

Location: Austin, Texas, United States. On-site role with three anchor office days on Mondays, Tuesdays, and Thursdays. Candidates must be based in Austin or be willing to relocate to the location.

Company

hirify.global develops hirify.globalQube, a code verification and governance platform used by organizations to improve software security, reduce outages, and lower the cost and risk of software development.

What you will do

• Own global field initiatives end to end, from problem definition and business case through design, rollout, and post-launch review.
• Define baselines, targets, KPIs, and owners, and report measurable outcomes including conversion, sales cycle, forecast accuracy, attainment, renewal, and expansion.
• Build change plans covering stakeholder mapping, communications, enablement interlock, adoption tracking, and feedback loops.
• Engage directly with the field through deal reviews, pipeline inspections, and field sessions, adapting initiatives based on feedback.
• Align Sales, Customer Success, Marketing, Enablement, Finance, and Systems on priorities, sequencing, ownership, and global standards.
• Standardize forecasting, pipeline inspection, QBR, and operating cadences, and provide analysis connecting results to ARR, NRR, and GRR.

Requirements

• 5+ years of experience in sales operations, field operations, revenue operations, or a related function in B2B SaaS.
• Experience delivering global initiatives with measurable business outcomes and before-and-after metrics.
• Experience leading process, tooling, or organizational changes adopted by the field, with change management and communication skills through executive level.
• Direct experience working with Sales Leaders and sellers, with established field credibility.
• Ability to receive feedback, pivot quickly, and maintain focus on outcomes.
• Ability to build relationships and influence across the go-to-market organization without direct authority.
• Business, strategic, and analytical capability, including forecasting, pipeline, and productivity analysis, plus the ability to articulate trends in churn, expansion, ARR, NRR, GRR, LTV, and CAC.
• Hands-on experience with Salesforce, Google Sheets or Excel, and Tableau; AI power-user capability.
• Owner mindset and comfort working hands-on in ambiguous situations.
• Current individual contributors and managers willing to move into an individual-contributor role for at least one year are welcome.

Nice to have

• Experience in post-sales or Customer Success Operations.
• Experience in a high-growth SaaS company, including a high-volume, PLG, or inbound-demand funnel.
• Experience rolling out initiatives across regions in a multinational organization.

Culture & Benefits

• On-site collaboration is structured around three anchor days: Mondays, Tuesdays, and Thursdays.
• Relocation support is available for the right candidate.
• Inclusive workplace committed to diversity, equity, and inclusion.
• Employment offers are subject to comprehensive background checks and reference verification.