Sales Operations

Location: San Francisco, United States; On-site

Company

hirify.global is an AI revenue engine for essential services, backed by $43M in funding and helping North American service businesses book jobs through AI-first operations.

What you will do

• Build the sales operating model from scratch, including market sizing by trade, geography, and location count, rep capacity and ramp modeling, territories, and segments.
• Define and enforce Rules of Engagement covering account ownership, lead routing, channel and partner conflicts, holdover, reassignment, and dispute resolution.
• Own the sales metrics layer by defining pipeline, conversion, velocity, and attainment metrics and building dashboards for reps, managers, and leadership.
• Run weekly forecasts, pipeline reviews, and QBRs; track forecast accuracy and pipeline coverage and flag risks early.
• Analyze funnel performance by segment, source, and rep, then turn findings into process improvements.
• Partner with Finance on quotas, capacity plans, commission inputs, and crediting, while handling operational requests and automating recurring work with the Sales Systems engineer.

Requirements

• 4+ years in sales operations, revenue operations, sales strategy, consulting, banking, BizOps, or a similar analytical role at a high-growth B2B company.
• Strong SQL and advanced Excel or Google Sheets skills, including the ability to build capacity or territory models from raw data without a template.
• Experience with a BI tool such as Looker, Tableau, or Hex.
• Hands-on experience designing territories, setting Rules of Engagement, and running a forecast cadence for a sales team of 25+ reps.
• Salesforce admin-level fluency, including reports, dashboards, assignment rules, permissions, and the underlying data model.
• A track record of building a process, model, or function from zero rather than only maintaining one.
• Judgment to make fair decisions on disputes and written clarity to explain them to reps and executives.

Nice to have

• Experience as an early or first operations hire at a startup.
• Experience with Clari, Gong, LeanData, Chili Piper, or similar GTM tools.
• Exposure to vertical SaaS, home services, or selling to owner-operated businesses.

Culture & Benefits

• Customer-focused, detail-oriented, and self-directed working style.
• Emphasis on urgency, removing blockers, and seeking and speaking the truth.
• Equal opportunity employment with no discrimination based on legally protected characteristics.