Director, Sales Operations – Americas (AI)

Location: Remote, based in the United States

Company

hirify.global develops the Metis™ AI Platform and next-generation AI hardware, with a distributed team and offices across Europe.

What you will do

• Lead Americas product availability, inventory planning, allocation, shipping, customs and trade compliance, carriers, and 3PL relationships.
• Coordinate customer onboarding from closed deal through first shipment and initial use, including information collection, order entry, invoicing, credit terms, and fulfillment handoffs.
• Align with Global Operations, Finance, Legal, Sales, Customer Support, and Field Applications Engineering on supply, fulfillment, entities, tax registrations, and import/export arrangements.
• Run the weekly Americas Business Meeting and deliver revenue, pipeline, and forecast reporting for leadership.
• Influence CRM and onboarding processes, define data standards and stage requirements, and improve automation, analytics, quoting, training, and data quality.

Requirements

• 10+ years of experience in sales operations, revenue operations, or supply chain and fulfillment operations at a B2B technology company, with semiconductor or hardware experience strongly preferred.
• Experience scaling sales operations in a growth company, ideally across both a scale-up and a large company.
• Hands-on experience with product logistics, including inventory, international shipping, customs, and trade compliance.
• Experience managing CRM stacks and administration, including forecasting, pipeline management, and reporting; Salesforce is preferred.
• Experience building and running customer onboarding or order-to-cash processes with Finance and Operations.
• Strong analytical, communication, cross-functional collaboration, and executive reporting skills, including collaboration across time zones with European teams.
• Structured, hands-on builder’s mindset with the ability to drive change in a fast-growing, matrixed organization.
• Bachelor’s degree in business, operations, engineering, or a related field.

Nice to have

• Exposure to multiple CRM platforms and integrated sales tools.
• MBA.

Culture & Benefits

• Remote work in a fast-growing international organization.
• Pension plan, extensive employee insurance, and the option to receive company shares.
• Open, inclusive culture supporting creativity, innovation, collaborative ownership, and freedom with responsibility.
• Visa sponsorship is not available.