Manager of Endpoint Client Services (AI)

Location: In-office in Stephenville, Texas; Monday–Friday, 8 AM–5 PM, with after-hours or late hours as required.

Salary: $75,589.60–$88,500 annual base salary, commensurate with experience and potentially negotiable based on funding and qualifications.

Company

hirify.global is a doctoral national comprehensive university within the Texas A&M University System, serving campus and online communities across Texas.

What you will do

• Lead centralized and embedded endpoint support teams and manage customer relationships across campus.
• Manage IT project portfolios, staffing, budgets, resources, and alignment with university and division strategies.
• Oversee the lifecycle of university-owned computer equipment, including procurement, evaluation, deployment, backup, application access, support, and retirement.
• Develop IT policies, procedures, training, professional development, and communications in coordination with university IT units and system leaders.
• Engage with customers, university offices, vendors, and executive leadership, including consultation for the President’s and Cabinet Offices.
• Use approved AI tools and automation to analyze endpoint issues and asset trends, improve workflows, verify outputs, and protect sensitive information.

Requirements

• Bachelor’s degree in an applicable field or an equivalent combination of education and experience.
• At least 7 years of related experience.
• Knowledge of word processing, spreadsheet, and database applications.
• Knowledge of strategic planning, enterprise policies, project portfolio management, change and risk management, disaster recovery, business continuity, ROI analysis, strategic leadership, conflict management, and advanced budgeting.
• In-depth knowledge of the global IT industry and trends, advanced knowledge of IT security regulations, and knowledge of emerging IT issues.
• Ability to multitask and work cooperatively with others, with excellent written communication, analytical, interpersonal, and organizational skills.
• Ability to maintain the security and integrity of critical infrastructure.
• Ability to use approved AI-assisted tools responsibly, protect sensitive information, and evaluate generated outputs for accuracy and suitability.
• Must successfully complete a CJIS Level 3 fingerprint background check and applicable CJIS security training, including periodic training and other requirements for continued access.

Nice to have

• Excellent written and verbal communication skills and a thorough understanding of computing, the university environment, and IT customers.
• Strong organizational, project management, interpersonal communication, and leadership skills.
• General knowledge of IT trends, practices, and endpoint management.
• Experience using AI-assisted tools or workflow automation for endpoint support, asset management, documentation, or operational reporting.

Culture & Benefits

• Work within an academic community focused on teaching, research, service, innovation, collaboration, and inclusive growth.
• Comprehensive benefits package for full-time and qualified part-time employees.
• Full-time staff employment with campus-based work in Stephenville.
• All positions are security-sensitive and subject to criminal history investigation and credential verification.
• Equal Opportunity/Veterans/Disability Employer.

Hiring process

• Submit a completed online application, cover letter or letter of interest, CV or resume, and at least three current professional references with full contact information.
• All application data must be entered before submission; “See resume” is not accepted, incomplete applications are rejected, and documents cannot be added or changed after submitting.
• Initial application review begins immediately and continues until the position is filled.