Senior Fulfillment Operations Manager (Ecommerce)

Location: Greenwood, IN; Savannah, GA; Dallas, TX; Nanticoke, PA; or Las Vegas, NV. On-site. The role requires travel of at least 25% and openness to relocation when placed at a future hirify.global fulfillment center.

Company

hirify.global operates a fulfillment network supporting ecommerce operations and facility launches.

What you will do

• Lead Area Managers and FC Leads across assigned and activated fulfillment facilities.
• Own safety, quality, delivery, and cost performance, including facility P&L during deployments.
• Support facility launches, crisis response, operational turnarounds, and continuous improvement across the network.
• Plan capacity, space, labor, hiring, and seasonal readiness to maintain 100% on-time shipping execution.
• Develop leaders through individual development plans, delegation, coaching, and promotion of hourly talent.
• Partner with People & Culture, Transportation, Vendor Management, HQ, and Site Directors to execute supply chain strategy.

Requirements

• 5+ years of experience in fulfillment, manufacturing, or distribution; ecommerce experience preferred.
• 5+ years of management experience, including leadership of Area Managers or other salaried leaders across multiple functions or shifts.
• Track record of building safety-first cultures and developing and promoting entry-level talent.
• Bachelor’s degree in Engineering, Operations, or an analytical Business field, or equivalent experience.
• Proficiency in Excel, forecasting, scorecard and dashboard performance management, process mapping, and SOP documentation.
• Ability to lead in new environments, build trust quickly, operate through ambiguity, and respond calmly to crises.
• Willingness and ability to travel at least 25% of the time, potentially more based on network needs, and openness to relocation for a future fulfillment center placement.

Nice to have

• Ecommerce experience in fulfillment, manufacturing, or distribution.

Culture & Benefits

• Results-oriented culture that encourages taking time off when needed.
• Generous vacation policy, paid time off for a wedding week, paid parental leave, and support for parents of growing families.
• Medical, dental, and vision plans with coast-to-coast coverage, plus free telehealth and on-demand mental health resources.
• Paid time off for community and social-impact work.
• Recognition through annual gifts, swag store credit, nonprofit donations, and hirify.global Spotlight Awards.
• Full-time employee benefits are provided.

Hiring process

• hirify.global contacts candidates only through Lever or the hirify.global.com domain and never requests money during recruitment.
• Emails from @hirify.globaljobs.com are fraudulent; concerns can be reported to careers@hirify.global.com.