Senior Manager, Order Management

Location: Los Angeles HQ; onsite.

Salary: $140,000–$150,000 per year.

Company

hirify.global is an apparel brand creating technically innovative underwear, loungewear, shapewear, and essentials.

What you will do

• Lead the Order Management function, defining ownership, processes, service levels, and scalable ways of working.
• Oversee order creation, maintenance, changes, cancellations, delivery dates, and receipt visibility.
• Maintain inbound inventory visibility, identify order and delivery risks, and drive exception resolution.
• Partner with Planning, Merchandising, Product, Production, Supply Chain, Logistics, Finance, and Commercial teams to align orders with approved buys and inventory strategies.
• Develop reporting and governance for inbound inventory, late orders, receipt timing, open orders, exceptions, and data integrity.
• Identify systems, automation, and process improvements while growing the Order Management team as the function scales across categories, channels, stores, and international markets.

Requirements

• 7+ years of experience in order management, inventory operations, merchandise operations, planning operations, production, or supply chain within a retail or consumer brand.
• Bachelor’s degree in Business Administration, Fashion, Logistics, or a related field.
• Strong understanding of the retail product lifecycle from buy through order, shipment, and receipt.
• Experience managing high volumes of orders in a complex omnichannel environment.
• Exceptional attention to detail, data accuracy, analytical ability, organization, and problem-solving skills.
• Ability to manage exceptions, drive resolution across multiple functions, and translate operational issues into clear business implications.
• Experience improving processes and implementing scalable ways of working.
• Strong communication skills and the ability to lead through influence across Production, Supply Chain, Logistics, and Finance.
• Proactive, detail-oriented, accountable, collaborative, and comfortable operating in ambiguity while building a scaling function.

Nice to have

• Experience with ERP, order management, planning, or supply chain systems.
• Oracle experience.

Culture & Benefits

• Onsite work at the Los Angeles HQ with a collaborative, inclusive, high-performance environment.
• Company-paid medical, dental, and vision healthcare of up to 100%.
• Kind Body fertility benefits, a 401(k) plan with up to 4% matching, and unlimited PTO.
• Full access to LinkedIn Learning and employee discounts.
• HQ perks include catered lunches, a dog-friendly office on Thursdays and Fridays, snacks and beverages, swag giveaways, and annual company events.

Hiring process

• Application review, interview, and hiring stages.