Senior Director, Product Communications (Consumer Technology)

Location: Remote, with the company located in Austin, Texas, United States; the role requires some travel.

Compensation begins under a written deferred compensation agreement and becomes payable when the company closes its funding; following funding, the role transitions to salary plus equity and token ownership.

Company

OleOle is building a global social, messaging, video, sports, commerce, payments, and financial-services platform for football fans, with a team of approximately 20 people.

What you will do

• Own user-facing product communications across onboarding, registration, social and content experiences, messaging and calling, live sports, wallets, payments, ticketing, commerce, rewards, and future products.
• Write and develop feature explanations, calls to action, permissions and consent messages, notifications, transaction messages, success and error states, help content, FAQs, and new-feature introductions.
• Work directly with the Founder, product, design, and engineering teams to identify communication requirements before products launch and review user flows from the customer perspective.
• Establish product voice, terminology, editorial standards, and communications systems across products, teams, countries, cultures, and languages.
• Coordinate communications for major launches and releases so external messaging is consistent with the in-product experience.
• Personally write, edit, review, and improve the communications system in an early-stage environment.

Requirements

• 10+ years of experience in product communications, content design, UX content, product marketing, or a closely related consumer technology role, including significant senior-level ownership.
• Experience owning user-facing communications for a large-scale consumer technology product or platform.
• Ability to understand complex products and translate them into simple, clear language for consumers.
• Experience working directly with product managers, designers, engineers, and senior leadership throughout product development.
• Experience developing messaging across onboarding, feature education, calls to action, notifications, permissions, confirmations, errors, help content, FAQs, and other customer-journey touchpoints.
• Experience with complex consumer products such as social media, messaging, fintech, payments, wallets, marketplaces, e-commerce, travel, ticketing, gaming, or AI.
• Experience establishing product voice, terminology, editorial standards, and communication systems across multiple products and teams.
• Experience launching major consumer products or features and coordinating communications before, during, and after launch.
• Understanding of how communication affects adoption, activation, engagement, trust, retention, and conversion, including sensitive experiences involving payments, financial transactions, identity verification, privacy, security, permissions, rewards, or account access.
• Experience building communications for international products and working with localization and translation across multiple languages and cultures.
• Excellent written English and exceptional editing skills, with strong product judgment and willingness to challenge unclear product experiences.
• Comfort working hands-on in an early-stage, fast-moving environment with ambiguity, shifting priorities, and evolving requirements; the role is not limited to managing agencies, vendors, or a large communications team.

Nice to have

• Experience at a major global consumer technology company with sophisticated, multi-product user experiences.
• Experience helping a product expand internationally while maintaining a consistent product voice across markets and languages.
• Understanding of football and international sports.

Culture & Benefits

• Remote role with some travel required.
• Early-stage, rapidly growing environment with products designed and built simultaneously.
• Emphasis on creative problem solving, entrepreneurial judgment, independence, adaptability, and challenging standard practices.
• Deferred compensation is earned from the start under a written agreement but carries funding-timing risk; after funding, compensation changes to salary plus equity and token ownership.