Senior Director, Destination Management, Supply (Travel)

Location: Hybrid, requiring 2 to 3 days per week in the London office, United Kingdom

Company

hirify.global, part of Tripadvisor Experiences, operates a global marketplace for tours, activities, and travel experiences.

What you will do

• Lead hirify.global’s global destination management team and own the three-year destination management strategy, regional charters, KPIs, revenue growth, and market share.
• Develop strategies addressing operator and hirify.global business needs while improving traveler experiences and financial performance.
• Design the global destination management organization and operating model; lead, mentor, hire, develop, and retain Regional Managers and other talent.
• Set standards for hypothesis quality, experimentation, evidence-based decisions, quality management, and operational efficiency.
• Oversee connectivity support, partner with R&D on enhanced connectivity features, and drive responsible adoption of AI and automation.
• Coordinate Supply Sales, Marketing, R&D, Support, and Tripadvisor Experiences on cross-functional OKRs and end-to-end operator and customer outcomes.

Requirements

• 10+ years leading and scaling global teams in market management, account management, or a combination, including managers of managers.
• Extensive experience with two-sided marketplaces, supply-side dynamics, relevant technologies, and operator communities; travel experience is ideal.
• Track record of setting multi-year strategies and translating them into goals, KPIs, and measurable results.
• Data-driven operational leadership with a strong bias for action, including expertise in KPIs, pacing, and scalable efficiency improvements.
• Experience defining and enforcing quality standards across a catalog or supplier base.
• Proven use of AI and technology to improve business outcomes and create transformational change.
• Strong commercial and financial acumen, advanced negotiation skills, and relationship management experience with key operator partnerships.
• Authentic, humble leadership with the ability to build trust, develop talent, lead through change, and cultivate a winning culture.

Culture & Benefits

• Remote-friendly collaboration across a worldwide team, with flexibility to work on-site as often as preferred or required by the team; this role specifically requires regular London office attendance.
• Flexible scheduling designed to support work-life balance, with trust and accountability.
• Competitive compensation including base salary and annual bonuses, plus health benefits and an employee assistance program.
• Donation matching, tuition assistance, an annual lifestyle benefit, travel perks, and a referral scheme.
• Culture centered on traveler-first thinking, fast execution and experimentation, shared ownership, empathy, collaboration, and continuous learning.