Client Account Director (AI)

Location: Must be based in New York and available to work from the client's office at least two days per week.

Company

hirify.global develops a SaaS advertising technology product using Generative AI to create advertising content and support agentic services.

What you will do

• Own a complex beauty client account, including objectives, budget, schedule, performance, relationship, and delivery team.
• Design and negotiate a commercial model based on finished work and measurable results rather than hours.
• Work with product, engineering, and client teams to build and implement agent-first ways of working on live briefs.
• Lead, hire, develop, and manage performance for delivery teams and team leaders.
• Set quality measures, monitor agent-produced work, and escalate issues quickly.
• Identify new client work and share learnings to support expansion of agentic services.

Requirements

• Experience leading a large, complex client account or in-house studio with accountability for budget and results at director level or above.
• Agency experience managing 1–5 enterprise-level clients.
• Experience leading change in a live client environment, including a new operating model or tools.
• Hands-on use of AI or automation in real production work and experience measuring output quality.
• Experience managing senior client stakeholder relationships, commercial negotiations, and pricing changes.
• Experience managing and developing other team leaders.
• Experience in beauty, personal care, or another regulated content category.

Culture & Benefits

• Flexible working hours with access to the client's New York office.
• 25 days of PTO plus public holidays under a Flexible Time Off scheme.
• Health insurance or private medical cover.
• Monthly stipend for wellness, fitness, and learning and development.
• Eligibility for hirify.global's 401(k) plan after two months of employment.
• Enhanced parental leave for birth, adoption, or surrogacy.