Account Manager (Medical Devices)

Location: Grand Rapids, MI, US 49501; must live within 20 miles driving distance of the assigned territory. Travel 50–75% within the U.S. and Canada.

Salary: $75,000 plus commission, quarterly bonuses, comprehensive benefits, and a company vehicle mileage reimbursement program.

Company

hirify.global develops specialty surgical tables and disposable and reusable patient care products for spine and orthopedic procedures.

What you will do

• Generate, close, and support sales of medical device products and services to hospitals, ambulatory surgery centers, and physicians within an assigned territory.
• Develop healthcare customer relationships, assess clinical and technical needs, communicate competitive information, and negotiate pricing, warranties, and product features.
• Build and maintain a three-year sales funnel in Salesforce or applicable CRM tools, updating opportunity and account information daily.
• Educate customers through product demonstrations, in-services, clinical support, surgical-case attendance, and training on product use.
• Represent products at trade shows and courses, cover vacant territories, and collaborate with internal partners and other Account Managers.
• Set up capital equipment at customer facilities, maintain sales activity and expense reports, and follow quality-system policies and applicable regulations.

Requirements

• Bachelor’s degree in business administration or a related field, plus three to five years of selling experience in the medical marketplace; medical device or capital equipment experience is preferred, or an equivalent combination of education and experience.
• Must live within 20 miles driving distance of the assigned territory and be able to travel approximately 50–75% within the U.S. and Canada.
• Valid driver’s license and qualification under the company’s auto insurance policy.
• Ability to function in an operating room environment and attend surgical procedures as necessary.
• Strong customer focus, urgency, interpersonal communication, presentation, negotiation, critical-thinking, project, organizational, analytical, and time-management skills.
• Ability to present products to physicians, registered nurses, operating-room staff, hospital supply-chain personnel, and hospital executives.
• Strong written and verbal English communication skills, including professional grammar, vocabulary, spelling, and business writing.
• Computer proficiency with Windows-based computers, office equipment, telephone systems, Outlook, Word, Excel, and PowerPoint.
• Mechanical aptitude and ability to learn anatomy, physiology, and medical terminology; ability to manage multiple priorities and work independently and as part of a team.
• Ability to cover business travel expenses and submit reimbursements according to company policy.

Nice to have

• Medical device or capital equipment sales experience.
• Working knowledge of Salesforce.com or a similar CRM.
• Knowledge of the Trust Triangle sales process.
• Additional language skills.

Culture & Benefits

• Full-time employment with comprehensive benefits, commission, and quarterly bonuses.
• Company vehicle mileage reimbursement program.
• Company-provided cell phone and portable computer.
• Training and development opportunities through instruction of other Account Managers and department members.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.