Key Account Manager (Healthcare IT)

Location: United States; some travel required, approximately 10–25% of the time.

Salary: $90,000–$101,500 per year.

Company

hirify.global Ignite, a division of hirify.global and Internet Brands, provides healthcare organizations with digital engagement, content, and patient experience solutions.

What you will do

• Own strategic healthcare client relationships and maintain high levels of satisfaction.
• Drive account revenue growth through renewals, upselling, cross-selling, and new business opportunities.
• Build strategic account plans, maintain executive relationships, and lead quarterly partnership meetings.
• Manage client escalations, requirements, risk, billing, forecasting, budgets, and contract renewals.
• Coordinate with internal teams on product and content development, service delivery, and client expectations.
• Document account activity and plans in Salesforce while developing referenceable customers.

Requirements

• 6+ years of demonstrated success in healthcare IT sales or account management.
• Strong experience with solution-based selling, upsell opportunities, and revenue growth.
• Proven ability to build executive and client relationships and manage multiple priorities.
• Strong written and verbal communication skills with the ability to work collaboratively in a self-directed environment.
• Proficiency in Salesforce and Microsoft Office products, including Word, Excel, and PowerPoint.
• Bachelor’s degree or higher preferred.

Nice to have

• Experience in the digital patient engagement space.
• Experience consistently exceeding revenue goals.

Culture & Benefits

• Health insurance with medical, dental, and vision coverage.
• Paid time off, including vacation, sick leave, and flexible holidays.
• 401(k) retirement plan with employer matching.
• Life and disability insurance and an employee assistance program.
• Commuter and transit benefits where applicable.