Collections Specialist (Construction)

Location: Hybrid position based in the Eagan, Minnesota office, United States

Salary: $54,272.00–$74,752.00 annual base compensation

Company

hirify.global is a 100% employee-owned construction company with more than 60 years of stability, growth, and a people-first culture.

What you will do

• Manage outstanding business-to-business invoices, make daily collection calls and correspondence, and update account notes.
• Track payment issues, prepare weekly and monthly aging and collection reports, and communicate account status to the AR Manager.
• Resolve discrepancies, short payments, account adjustments, reconciliations, small-balance write-offs, and approved credit memos.
• Build professional relationships with customers and collaborate with billing, cash application, sales, project management, and senior management teams.
• Provide statements, invoices, delinquency notices, and other account documents; respond to customer inquiries promptly.
• Prepare final demand letters, account closure documentation, and litigation documents, and support collection process improvements.

Requirements

• 3–5 years of corporate collections experience with knowledge of billing procedures.
• Successful business-to-business collections experience is required.
• Ability to manage approximately 500 customer accounts.
• Strong organization, attention to detail, goal orientation, and ability to meet daily deadlines.
• Ability to prioritize multiple responsibilities, work independently and in a team, and remain flexible in a fast-paced professional office environment.
• Computer proficiency, strong Microsoft Suite skills, and experience with a major ERP package.
• Professional written and verbal communication, relationship-building, and negotiation skills for resolving customer, invoice, billing, and cash issues.
• Ability to work in a sedentary office role requiring occasional standing, bending, crouching, reaching, kneeling, crawling, and lifting up to 10 pounds.

Nice to have

• Knowledge of Spectrum, Qlik, and/or the construction industry.

Culture & Benefits

• Hybrid schedules are available for many positions, with a people-first culture focused on safety, teamwork, and community involvement.
• Employer-paid medical, dental, and vision premiums for employees and families, plus a cash benefit for opting out.
• 401(k) match, profit sharing, and an employee stock ownership plan.
• Annual discretionary bonus based on company performance and individual contributions.
• More than three weeks of starting PTO, paid holidays, sick time, internal learning and development, employee resource groups, and family-friendly events.