Senior Account Executive – SMB (SaaS)

Location: Hybrid role based in Makati City, Metro Manila, Philippines; flexible shifting schedule required according to business needs. Interviews are conducted virtually.

Company

Canva develops subscription-based design products and services used by business customers.

What you will do

• Respond to inbound inquiries by phone, email, and chat from prospects interested in Canva’s products and services.
• Understand prospect needs, build rapport, provide tailored solutions, and educate customers on subscription plans and premium offerings.
• Conduct product demonstrations and presentations to show how Canva can address customers’ design needs.
• Provide pricing information, negotiate terms, close sales, and achieve monthly and quarterly revenue targets.
• Maintain customer interaction, sales activity, and pipeline records in CRM software.
• Collaborate with Marketing, Customer Success, Product Development, Sales Enablement, Legal, and other teams to improve sales processes and customer satisfaction.

Requirements

• Proven success in inbound sales, ideally in a technology, SaaS, or digital marketing environment.
• Strong communication and interpersonal skills, including the ability to explain complex concepts clearly and persuasively and build relationships across diverse customer segments.
• Self-motivated, results-driven approach with a focus on exceeding sales targets and driving revenue growth.
• Tech-savvy and proficient with CRM software and sales productivity tools, including examples such as Salesforce, Gong, Outreach, and LinkedIn Navigator.
• Ability to work in a fast-paced, high-pressure environment with adaptability and resilience.
• Fluency in English is essential.
• Openness to a flexible, shifting schedule based on business needs.

Nice to have

• Proficiency in additional languages.

Culture & Benefits

• Permanent, full-time employment with a competitive salary, commission structure, and performance-based incentives.
• Equity packages.
• Inclusive parental leave for all parents and carers.
• Annual Vibe & Thrive allowance supporting wellbeing, social connection, and office setup.
• Flexible leave options.
• Applicants should provide their pronouns and mention any reasonable interview adjustments needed.

Hiring process

• Interviews are conducted virtually.
• Hiring decisions consider experience, skills, passion, and contribution to Canva and its culture.