Customer Support - Inside Sales (Automotive)

Location: Hybrid — Taguig, Bonifacio Global City, Philippines

Company

hirify.global is a publicly traded technology, data, and innovation company operating a digital marketplace for wholesale used vehicles.

What you will do

• Conduct outbound sales calls, identify customer needs, qualify leads, and generate new business opportunities.
• Follow up with prospects by phone, email, and SMS regarding pending registrations or applications.
• Educate prospects about platform features, benefits, and advantages while encouraging sign-ups and engagement.
• Guide customers through registration and connect them with the appropriate Onboarding Account Executive.
• Maintain CRM records, track lead status and conversion progress, and document customer interactions.
• Collaborate with registration and support teams, share customer insights, and provide backup customer support.

Requirements

• Previous experience in automotive sales, particularly in the used-car market, is preferred.
• College diploma or equivalent experience is required.
• At least 5 years of combined sales experience, preferably outbound, and customer service experience.
• Strong communication and interpersonal skills.
• Knowledge of automotive products, features, and industry trends.
• Ability to work in a fast-paced sales environment.
• Proven record of meeting or exceeding sales targets.
• Familiarity with Salesforce, Five9, and Zoom.

Nice to have

• Additional education or training in sales and marketing.
• Clear and persuasive communication through calls, emails, and messages, with active listening and relationship-building skills.
• Prospecting skills including cold outreach, lead qualification, objection handling, and deal closing.
• Familiarity with CRM and sales tools such as Salesforce for lead management and activity tracking.
• Resilience when handling rejection, strong time management, sales-target focus, and an organized sales pipeline.

Culture & Benefits

• Hybrid workplace in Taguig, Bonifacio Global City.
• Competitive pay and mandatory SSS, PhilHealth, and Pag-IBIG benefits.
• 13th-month pay, paid vacation and sick leave, and birthday leave.
• HMO available two months after the start date.
• SSS maternity and paternity leave.
• Opportunities to expand skills, share knowledge, pursue internal promotions, and develop diverse career paths within a global organization.