Senior Manager, Deal Desk

Location: USA - Remote

Salary: $168K–$206K base salary annually; compensation varies by work location, skills, and experience and excludes bonus, equity, and benefits.

Company

Deepgram provides real-time voice AI APIs for speech-to-text, text-to-speech, and production-grade voice agents through cloud, self-hosted, and on-premises software.

What you will do

• Build and operate the deal desk, including approval matrices, pre-approved playbooks, and credit and promotional guidelines.
• Review non-standard deals, provide same-day guidance, and shape large deals through commitment size, ramps, product mix, and terms.
• Partner with Sales, Customer Success, Product, and Finance leadership on pricing, packaging, and renewals.
• Develop pricing insights covering deal margin, realized discount, and win rate by discount band.
• Maintain audit-ready deal records and approvals in Salesforce while building CPQ workflows that embed the playbook and approvals in quotes.
• Use AI for first-pass deal reviews, make final decisions, improve desk rules, and progressively take ownership of renewals.

Requirements

• 6+ years of experience in deal desk, deal strategy, or pricing at a B2B technology company, including 3+ years running a deal desk.
• Experience with usage-based pricing, including commitments, credits, overage, ramps, and rollover.
• Experience building a desk, matrix, or playbook adopted by Sales.
• Financial fluency, including understanding how deal terms affect revenue recognition.
• Hands-on experience building Salesforce CPQ and working with SQL.
• Credibility with sales executives, clear writing, and an AI-native way of working that can be demonstrated.
• Must be able to work remotely from the USA.

Nice to have

• Experience with infrastructure, API, or AI companies.
• Pre-IPO experience.
• Experience with cloud marketplace private offers through AWS, GCP, or Azure.
• Experience owning or running renewals.

Culture & Benefits

• AI use and experimentation are core expectations, including integrating advanced AI tools into daily work.
• The role operates in a rapidly changing environment and requires continuous adaptation, experimentation, and learning.
• The listed compensation is US base salary only and does not include bonus, equity, or benefits.

Hiring process

• Legitimate recruiting communication comes only from an @deepgram.com email address; suspected impersonation should be forwarded to careers@deepgram.com.