AE I Retail (Fintech)

Location: TUM - D.F. Del. Miguel Hidalgo, Mexico City, Mexico

Company

hirify.global provides financial services and data-driven technology solutions while supporting customer impact, professional development, and work-life flexibility.

What you will do

• Support strategic account management and build relationships with key clients.
• Coordinate sales support and commercial operations activities to support business objectives.
• Identify and execute opportunities to improve, standardize, optimize, automate, and digitize commercial processes.
• Coordinate internal resources to fulfill client commitments and support client retention, growth, and satisfaction.
• Lead strategic commercial operations and client management projects, managing timelines, risks, dependencies, and stakeholder communication.
• Prepare tracking reports and updates on strategic initiatives and commercial performance while fostering cross-functional collaboration.

Requirements

• Bachelor’s degree in Business Administration, Industrial Engineering, Economics, Information Systems, Data Analytics, Project Management, or a related field.
• At least 3 years of experience in Account Management, Client Success, Sales Operations, Business Operations, Commercial Support, or Project Management.
• Experience in the financial services industry and in leading cross-functional projects and initiatives.
• Intermediate to advanced English proficiency: B2 or higher.
• Knowledge of Sales Operations, Account Management, and commercial support processes.
• Experience with CRM platforms and Business Intelligence tools.
• Knowledge of process automation, digital transformation, and Artificial Intelligence solutions.
• Experience using Power BI, Power Automate, Microsoft Copilot, Dynamics 365, Salesforce, or similar tools.
• Ability to analyze data and generate actionable business insights.

Nice to have

• Strategic thinking and results orientation.
• Project and program management experience.
• Stakeholder management and strong communication and cross-functional influencing skills.
• Adaptability, continuous improvement, and change management experience.

Culture & Benefits

• Work-life flexibility and resources supporting professional and personal well-being.
• Opportunities for professional development, innovation, and collaboration across global teams.
• A purpose-driven Workforce for Good environment focused on positive impact for communities and customers.