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2 дня назад

Account Manager

Формат работы
remote (только Mexico)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Mexico
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Account Manager (Legaltech/HRtech): Managing customer portfolios, renewals, retention, and expansion opportunities for software solutions with an accent on customer relationships, revenue growth, and value-based account planning. Focus on negotiating multi-year renewals, forecasting retention and new revenue, conducting customer reviews, and coordinating cross-functional customer support.

Location: Remote Mexico; open only to candidates residing in Mexico. Travel up to 25%.

Company

hirify.global develops software products that simplify operations across Legal, Risk, Compliance, and HR functions, serving organizations globally.

What you will do

  • Manage customer relationships, retain current revenue, and identify additional revenue opportunities.
  • Build account plans for top customers focused on mutual success and customer value.
  • Develop a pipeline and achieve annual sales and revenue-retention targets.
  • Manage renewals, negotiate multi-year agreements and annual price increases, and collaborate with Sales on expansion opportunities through closure.
  • Support retention and new-revenue forecasting, and conduct quarterly value-based reviews and cadence calls with key customers.
  • Handle customer inquiries and coordinate with customer-impacting departments to deliver successful experiences.

Requirements

  • Bachelor's degree or equivalent experience.
  • 2–4 years of sales and/or account management experience.
  • Ability to initiate, establish, and nurture meaningful business relationships by phone and in person.
  • Strong project, organizational, problem-solving, and time-management skills, with the ability to manage competing priorities.
  • Ability to work independently with minimal supervision and effectively in a team environment.
  • Highly effective English communication skills for written, verbal, and in-person meetings.
  • Interest in industry trends and best practices, with a willingness to take on new challenges continuously.
  • Proficiency with Microsoft Office, Google Office applications, and AI tools.

Culture & Benefits

  • Remote work arrangement for candidates residing in Mexico.
  • Globally dispersed, diverse, and inclusive work culture.
  • Learning opportunities and support for individual excellence.
  • Entrepreneurial environment combined with enterprise investment and access to leading-edge technologies.

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