Sales Operations Associate (Cyber & Data Resilience)

Location: Remote in Mexico; must be willing to work in a US Time Zone.

Company

hirify.global provides cybersecurity and cyber risk services, including breach notification support.

What you will do

• Manage Salesforce records for accounts, contacts, opportunities, and leads, ensuring accurate sales tracking, pipeline management, reporting, and forecasting data.
• Support sales teams with CRM activities, data-quality resolution, and process adherence.
• Draft customer contracts, statements of work, and related sales documentation; redline contracts and coordinate revisions with legal and business stakeholders.
• Maintain contract records for audit and compliance, and process executed contracts and opportunities in Salesforce.
• Manage sales-related cases and coordinate resolutions with Sales, Legal, Finance, Operations, and Customer Success.
• Support continuous process-improvement initiatives and act as a point of contact for operational inquiries.

Requirements

• Bachelor's degree or equivalent is preferred; comparable experience may be considered instead of a degree.
• 3–5 years of experience in sales operations or account management in a technology field is preferred.
• Experience with contract management systems and the contracting lifecycle.
• Proficiency in Salesforce or other CRM software systems and the MS Office suite.
• Strong organizational, analytical, multitasking, oral, and written communication skills.
• Proactive and independent work ethic, with the ability to take ownership, offer solutions, and complete tasks.
• Must be willing to work in a US Time Zone.

Culture & Benefits

• Remote role based in Mexico.
• Participation in the weekend on-call rotation at least once per month is required.
• Work involves collaboration across Sales, Legal, Finance, Operations, and Customer Success.
• Inclusive workplace and equal-opportunity employment environment.

Hiring process

• Formal application via careers.hirify.global.com is required for consideration.