Account Manager (Healthcare SaaS)

Location: Fort Lauderdale, FL, United States; other listed locations include Raleigh, NC; Salt Lake City, UT; New Orleans, LA; work-from-home options are available.

Salary: $72,000–$192,000 annually. Sales compensation may include base pay, commission, and bonuses.

Company

Locumsmart, part of hirify.global, provides web-based SaaS solutions for healthcare recruitment, including workflow automation, vendor management system (VMS), and managed services provider (MSP) software.

What you will do

• Build stakeholder relationships and act as a consultative partner to healthcare clients.
• Guide clients through workflows from assignment requests to invoicing and teach them to use Locumsmart.
• Drive adoption of new and existing platform features.
• Develop strategic account plans and lead business reviews tied to client goals.
• Identify expansion opportunities across facilities, service lines, and underused features.
• Coordinate client stakeholders, partner with internal teams, track satisfaction, retention, utilization, and revenue growth, and share feedback to inform product development.

Requirements

• Exceptional client-facing and consultative skills.
• Strategic thinking and experience building and executing client plans.
• Ability to manage and influence diverse stakeholders.
• Enthusiasm for technology and teaching clients to use it.
• Strong understanding of the locum tenens and healthcare industry.
• Proven account management or customer success experience.
• Bachelor’s degree in business or a related field, or equivalent experience.

Culture & Benefits

• Full-time employment with flexible work schedules, including work-from-home options.
• 401(k) retirement plan with company match and medical and dental coverage.
• Onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Paid parental leave, fertility coverage, adoption assistance, and marriage counseling.
• Training resources including free LinkedIn Learning courses, tuition reimbursement, volunteer time off, and employee-driven matching grants.
• Recognition programs offering rewards such as trips, cash, and paid time off.