Business Development Representative (AI)

Location: US - Remote

Company

hirify.global builds AI for complex, high-volume customer support in fintech, healthtech, marketplaces, and delivery services. The company is Series A, backed by over $50M USD, headquartered in Sydney, and has teams spanning the US and UK.

What you will do

• Generate qualified pipeline for the AE team across mid-market and enterprise accounts.
• Research target accounts, including ticket volumes, support channels, regulatory constraints, and current customer experiences, then create personalized reasons to engage.
• Run multi-threaded outbound across email, phone, and LinkedIn to Support, CX, Operations, and executive leaders.
• Follow up on inbound leads, events, and campaigns while partnering with Demand Generation.
• Build and iterate AI-powered prospecting workflows, including research agents, account scoring, and personalized messaging, using Claude Code and the GTM Engineer.
• Qualify opportunities, provide account intelligence to AEs, relay market feedback, manage territory plans, and build the BDR playbook and onboarding structure.

Requirements

• 1–3 years of experience in a BDR, SDR, or other customer-facing, target-carrying role in B2B SaaS.
• Ability to work independently, test approaches, learn quickly, and iterate based on results.
• Comfort with cold calling and a strong ability to write clear, concise, personalized outreach.
• Curiosity about how businesses operate and the ability to identify underlying customer pain.
• Ability to learn new tools quickly, with existing interest in experimenting with AI.
• Ability to receive feedback, iterate quickly, and take accountability for targets.
• Interest in a high-visibility role with growth potential into a closing role, deployment, or another company function.

Nice to have

• Exposure to customer support or CX operations.
• Experience selling into fintech, healthcare, or other regulated industries.

Culture & Benefits

• Low-ego, high-trust culture with flexible working hours and a focus on life outside work.
• Real scope to influence the product and company in a fast-moving Series A startup.
• Promotions are reviewed every six weeks based on performance and readiness.
• Unrestricted access to AI tools, including Claude Code, with no usage limits.
• The whole company meets in Hawaii twice a year for collaborative work and team building.
• Applications are encouraged from underrepresented backgrounds, and traditional credentials are less important than user focus and willingness to learn.

Hiring process

• A couple of informal conversations are followed by a paid work trial lasting approximately two days.
• The work trial involves collaborating with the team on real problems.