6 дней назад
Team Manager – Banking Operations (LBCM New York Operational Support)
44 901 - 49 890GBP
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
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Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Team Manager – Banking Operations (LBCM New York Operational Support) (Banking Operations/Continuous Improvement): Managing a UK-based team supporting LBCM New York operational processes with an accent on compliant service delivery, colleague development, risk controls, and customer-focused improvement. Focus on coordinating resources, embedding continuous improvement and AI tools, mitigating operational risks, and maintaining accurate lending and trade operations during US working hours.
Location: Fully remote within the UK, with Edinburgh or Birmingham listed as role locations; typical working hours are 2pm–10pm UK time, five days a week, to support the US working day.
Salary: £44,901–£49,890 per year
Company
is a major UK banking group focused on helping Britain prosper and transforming the future of finance.
What you will do
- Support the planning, coordination, and control of team resources to deliver timely, accurate, and compliant services.
- Develop, mentor, and appraise direct reports while improving technical knowledge and personal effectiveness.
- Manage quality, cost, and delivery performance measures.
- Support operational compliance with group and regulatory policies, identifying and mitigating risks through effective plans and feedback.
- Embed colleague engagement, customer focus, and continuous improvement across lending and trade operations.
- Support end-to-end customer processes, stakeholder management, and the One Best Way approach across Trade Services.
Requirements
- Experience developing teams and engaging colleagues.
- Strong knowledge of Lending and Trade Operations and experience delivering Continuous Improvement methodologies.
- Ability to use Continuous Improvement tools, including AI, to identify and deliver improvements.
- Understanding of customer value, value streams, flow and pull, operational variation, and customer-focused improvement.
Nice to have
- Previous experience in Lending or Trade Services; full training will be provided.
- Knowledge of Trade and Lending products, particularly in commercial banking.
Culture & Benefits
- Full-time, permanent role with fully remote working and support for flexible working patterns and reasonable workplace adjustments.
- Commitment to diversity, equity, inclusion, colleague development, and accessible recruitment.
- Pension contribution of up to 15%, annual performance-related bonus, and share schemes including free shares.
- 28 days of holiday plus bank holidays, wellbeing initiatives, and parental leave policies.
- Adaptable lifestyle benefits, including discounted shopping.