Inside Sales Representative II

Location: Remote, 28012, United States

Salary: $24.00–$26.00 per hour

Company

hirify.global delivers flexible supply chain solutions for customers, supply partners, and associates.

What you will do

• Manage customer relationships, receive and process purchase orders, confirm product availability, monitor delivery dates, and resolve order-processing issues.
• Contact current and prospective customers remotely, grow sales, generate leads, identify upselling and cost-saving opportunities, and refer opportunities to the sales team.
• Prepare sales quotes, bids, and proposals; provide post-sale training, support, and service transition.
• Resolve complaints, monitor segment performance through required reports, and meet service KPI goals.
• Ensure timely billing, resolve Accounts Receivable disputes, follow customer contracts, pricing and freight policies, SOPs, and internal controls.
• Support account implementations, project development, strategic initiatives, and cross-functional communication.

Requirements

• Bachelor's degree from a four-year college or university, or 3–5 years of inside sales experience and/or training, or an equivalent combination of education and experience.
• Ability to read and interpret training, operating, maintenance, and procedure documents; write routine reports and correspondence.
• Ability to communicate with customers by telephone and in person, handle difficult situations diplomatically, show empathy, and articulate value.
• Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
• Ability to use common-sense judgment to follow written, oral, or diagrammed instructions.
• Entrepreneurial and assertive approach with the skills and attitude needed to support market share and revenue goals.
• Ability to work for long periods on a computer, perform repetitive keyboarding, work by phone and in conference calls, and occasionally lift or move up to 10 pounds.

Culture & Benefits

• Remote position with an inclusive environment focused on associate growth, networking, and team building.
• Medical, dental, and vision insurance; life insurance; disability benefits; parental leave; and flexible spending accounts.
• 401(k) with discretionary company match for U.S. positions.
• Paid vacation, sick time, scheduled holidays, and floating holidays.
• Tuition reimbursement, employee discounts, referral program, advancement opportunities, and position-based safety equipment reimbursement.

Hiring process

• Applications are accepted on an ongoing basis.