Onboarding IAM

Location: Hybrid; Remote, AL. Applicants must be authorized to work for any employer in the U.S.; occasional travel of approximately 10–20% may be required.

Salary: $22.84–$28.89 per hour.

Company

hirify.global provides hardware, cloud, cybersecurity, and professional IT services to companies, schools, and government agencies.

What you will do

• Lead personalized onboarding experiences for new enterprise customers and introduce them to the dedicated hirify.global team and available resources.
• Build trusted relationships with customer stakeholders, departments, decision-makers, manufacturers, distributors, and internal teams.
• Conduct spend analysis and recommend technology solutions, pricing strategies, standards management, and procurement improvements.
• Develop and manage technically configured customer quotes, follow up on proposals, and maintain a four-hour response goal for quote requests.
• Coordinate account activity, order processing, fulfillment resources, issue resolution, customer portals, standards, and purchasing workflows.
• Support Enterprise Account Executives with sales activities, RMA escalations, business development, cross-sell, upsell, and whitespace opportunities.

Requirements

• Experience with CRM platforms such as Salesforce and ERP systems.
• Experience supporting enterprise or B2B technology customers.
• Experience preparing solution quotes and managing complex sales activities.
• Strong customer service, sales support, account management, or inside sales experience.
• Ability to identify and develop new revenue opportunities within existing accounts.
• Strong organizational and time-management abilities, attention to detail, and ability to prioritize multiple initiatives in a fast-paced environment.
• Ability to meet or exceed sales, gross profit, and customer satisfaction goals.
• Knowledge of IT hardware, software, cloud, or technology solutions, including manufacturer partner programs, pricing strategies, and deal registration.
• Bachelor's degree or an equivalent combination of education and professional experience.

Culture & Benefits

• Hybrid work arrangement with occasional travel for customer meetings, training, or company events.
• Hands-on training, mentorship, and opportunities to develop consultative selling skills.
• Opportunities to build customer relationships and grow into increasingly strategic sales roles.
• Supportive teammates and a total rewards package providing financial, emotional, and physical resources.