Inside Sales Representative I

Location: Wichita, Kansas, United States; the role may be available in multiple locations.

Company

hirify.global delivers flexible supply chain solutions and creates value for customers, supply partners, and associates.

What you will do

• Cultivate customer relationships, receive and process purchase orders, confirm product availability, monitor deliveries, and resolve order-processing issues.
• Contact current and prospective customers, grow sales, generate leads, identify upselling and cost-saving opportunities, and introduce new products.
• Prepare sales quotes, bids, and proposals; provide post-sale training, support, and service transition.
• Resolve complaints, monitor segment performance and reports, and meet service KPI goals.
• Manage customer order billing, accounts receivable disputes, company assets, pricing, freight, contracts, SOPs, and internal controls.
• Support account implementations, project development, strategic initiatives, and cross-functional communication.

Requirements

• Bachelor’s degree from a four-year college or university, or 3–5 years of inside sales experience and/or training, or an equivalent combination of education and experience.
• Ability to read and interpret training, operating, maintenance, and procedure documents and write routine reports and correspondence.
• Ability to communicate with customers by telephone and in person and handle difficult situations diplomatically.
• Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
• Common-sense ability to follow written, oral, or diagram-based instructions.
• Entrepreneurial, assertive approach and the experience, skills, and attitude needed to achieve market-share and revenue goals.
• Ability to work for extended periods at a computer, perform repetitive keyboarding, communicate clearly, and occasionally stand, walk, or lift up to 25 pounds.
• Ability to work in or be exposed to manufacturing environments involving dirt, smoke, heat, and cold, follow customer safety protocols, and work overtime with little advance notice.

Culture & Benefits

• Inclusive workplace focused on associate growth, diversity, networking, and team building.
• Medical, dental, and vision insurance; employer-paid life, short-term disability, and long-term disability coverage.
• 401(k) with a discretionary company match for U.S. positions, flexible spending accounts, parental leave, and employee assistance resources.
• Paid vacation, sick time, holidays, tuition reimbursement, employee discounts, referral rewards, and advancement opportunities.
• Safety shoe and safety glasses reimbursement may be available based on the position.
• Applications are accepted on an ongoing basis.