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9 дней назад

Solutions Consultant

Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Solutions Consultant (Customer Experience Research): Supporting sales cycles and customer decision-making through discovery, product demonstrations, and consultative recommendations with an accent on UserTesting platform expertise, qualitative research, and value-driven solution design. Focus on leading proofs of concept and value, addressing technical and competitive questions, and aligning solutions with customer needs.

Location: Remote - US, United States of America

Company

hirify.global provides human insight, participant research, AI-powered analysis, expert services, and integrations to help organizations improve customer experiences and products.

What you will do

  • Partner with Sales and account teams on deal strategy, pipeline reviews, opportunity qualification, and sales-cycle execution.
  • Build customer relationships through discovery, tailored product demonstrations, and value-focused conversations.
  • Lead Proof of Concept and Proof of Value activities aligned with defined success criteria.
  • Recommend product capabilities, configurations, and use cases while addressing technical, product, and competitive questions.
  • Apply hirify.global platform, integration, and qualitative research expertise in customer conversations.
  • Collaborate with Customer Success, Product, and other partners while sharing customer insights and mentoring peers.

Requirements

  • 3+ years of experience in Solutions Consulting, Sales Engineering, Pre-Sales, or a related customer-facing technical or consultative role.
  • Experience supporting sales cycles, partnering with account teams, and delivering customer-facing presentations or product demonstrations.
  • Foundational understanding of sales methodologies, pipeline management, and opportunity qualification processes.
  • Strong communication and relationship-building skills, including the ability to translate product capabilities and technical concepts into clear, customer-focused value.
  • Ability to understand customer challenges, recommend relevant solutions, and confidently navigate product or competitive objections.
  • Strong collaboration, organizational, and problem-solving skills, with the ability to work independently, manage competing priorities, and deliver on commitments.
  • Curiosity and willingness to continuously develop expertise in technology, customer experience, and experience research methodologies.

Culture & Benefits

  • Remote role for candidates in the United States.
  • Collaborative Solutions Consulting environment with cross-functional work and knowledge sharing.
  • Inclusive and accessible interview experience, with accommodations available on request.
  • Equal Opportunity Employer and participant in the U.S. Federal E-Verify program.

Hiring process

  • Meet with a Recruiter, then the Hiring Manager.
  • Participate in a Panel Interview.
  • Complete a Final Interview if applicable, followed by the Offer Stage.

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