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Текст:
Hirify AI/Оригинал
TL;DR
Solutions Consultant (Customer Experience Research): Supporting sales cycles and customer decision-making through discovery, product demonstrations, and consultative recommendations with an accent on UserTesting platform expertise, qualitative research, and value-driven solution design. Focus on leading proofs of concept and value, addressing technical and competitive questions, and aligning solutions with customer needs.
Location: Remote - US, United States of America
Company
hirify.global provides human insight, participant research, AI-powered analysis, expert services, and integrations to help organizations improve customer experiences and products.
What you will do
Partner with Sales and account teams on deal strategy, pipeline reviews, opportunity qualification, and sales-cycle execution.
Build customer relationships through discovery, tailored product demonstrations, and value-focused conversations.
Lead Proof of Concept and Proof of Value activities aligned with defined success criteria.
Recommend product capabilities, configurations, and use cases while addressing technical, product, and competitive questions.
Apply hirify.global platform, integration, and qualitative research expertise in customer conversations.
Collaborate with Customer Success, Product, and other partners while sharing customer insights and mentoring peers.
Requirements
3+ years of experience in Solutions Consulting, Sales Engineering, Pre-Sales, or a related customer-facing technical or consultative role.
Experience supporting sales cycles, partnering with account teams, and delivering customer-facing presentations or product demonstrations.
Foundational understanding of sales methodologies, pipeline management, and opportunity qualification processes.
Strong communication and relationship-building skills, including the ability to translate product capabilities and technical concepts into clear, customer-focused value.
Ability to understand customer challenges, recommend relevant solutions, and confidently navigate product or competitive objections.
Strong collaboration, organizational, and problem-solving skills, with the ability to work independently, manage competing priorities, and deliver on commitments.
Curiosity and willingness to continuously develop expertise in technology, customer experience, and experience research methodologies.
Culture & Benefits
Remote role for candidates in the United States.
Collaborative Solutions Consulting environment with cross-functional work and knowledge sharing.
Inclusive and accessible interview experience, with accommodations available on request.
Equal Opportunity Employer and participant in the U.S. Federal E-Verify program.
Hiring process
Meet with a Recruiter, then the Hiring Manager.
Participate in a Panel Interview.
Complete a Final Interview if applicable, followed by the Offer Stage.
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