Account Manager (E-commerce)

Location: Must be living in or willing to relocate to Abu Dhabi, UAE; team perks and office activities are based in Dubai.

Company

hirify.global is a local delivery platform within Delivery Hero, serving millions of customers across MENA and operating in more than 70 countries.

What you will do

• Build and maintain long-term relationships with restaurant and vendor partners while supporting satisfaction and retention.
• Analyze sales, operational, and engagement data to identify improvements in menus, pricing, promotions, delivery logistics, revenue, and efficiency.
• Identify account growth opportunities, including upselling services, cross-promotions, content optimization, and marketing campaigns.
• Collaborate with Marketing, Logistics, and Operations on onboarding, campaign execution, partner needs, and issue resolution.
• Negotiate and renew commercial agreements and ensure compliance with service-level agreements and operational standards.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 2–5 years of experience in Account Management, Sales, or Partner Success; food tech, FMCG, or e-commerce experience is a plus.
• Strong analytical skills and comfort using data dashboards and Excel or Google Sheets to analyze performance and generate insights.
• Arabic-speaking capability required by the role.
• Must be living in or willing to relocate to Abu Dhabi.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-first mindset, ability to work independently, and readiness for a fast-paced environment.

Culture & Benefits

• Sponsored healthcare and gym memberships.
• Professional and personal development with growth and recognition opportunities.
• Diverse and inclusive environment with colleagues from across the globe.
• Company events, cultural outings, sports activities, fresh fruit, coffee lounges, and wellness rooms.
• Total compensation may include benefits, equity, and variable bonuses for predefined roles.