SMB Account Executive (Conversational AI)

Location: Remote-first anywhere in Italy; CET operating hours required.

Company

ElevenLabs is an AI research and product company developing voice, audio, creative, conversational agent, and API platforms.

What you will do

• Build and manage a portfolio of new SMB accounts across industries adopting conversational AI.
• Identify opportunities where conversational AI can improve engagement, automation, or cost efficiency.
• Develop account strategies to expand adoption across key verticals.
• Maintain expertise in conversational AI use cases, competitive solutions, and emerging trends.
• Partner with customer success and solutions engineering on onboarding and account expansion.
• Advise clients on generative AI, voice interfaces, and conversational agents.

Requirements

• Fluency in Italian and English, with the ability to sell and negotiate in both languages.
• 3+ years of quota-carrying enterprise sales experience in SaaS or technology. Exposure to AI, generative AI, LLM-based products, or API-driven platforms is preferred.
• Proven success closing deals and managing complex sales cycles involving multiple stakeholders.
• Deep understanding of enterprise procurement and legal processes, with the ability to accelerate deal velocity.
• Experience selling technical solutions to product and engineering leaders and translating complex technology into business value.
• Strong executive presence and ability to build relationships at the executive level.
• Comfort working in an early-stage, high-growth environment, including building playbooks and iterating quickly.
• Passion for voice and audio AI and its potential customer value.
• Customer- and product-driven mindset focused on client satisfaction and scale.

Culture & Benefits

• Remote-first work with a monthly co-working stipend for employees outside main hubs.
• High-velocity environment with rapid experimentation, autonomous teams, and minimal bureaucracy.
• Annual discretionary professional development stipend.
• Annual discretionary stipend for meeting colleagues and yearly team offsites.
• AI-first culture focused on excellence, innovation, and high impact.