Account Manager (SaaS)

Location: London, England, United Kingdom. Office requirement: 5 days per week in the London office; travel to local and regional client sites and industry events up to 40% of the time.

Company

hirify.global provides solutions that support finance transformation and workflows such as Record-to-Report and Order-to-Cash.

What you will do

• Manage a portfolio of existing customers as a consultative advisor, developing and closing expansion opportunities.
• Build executive relationships that improve customer satisfaction, product adoption, and long-term loyalty.
• Assess customer pain points and create finance transformation roadmaps and business cases using hirify.global solutions.
• Achieve monthly sales targets and recurring revenue quotas while managing and forecasting opportunities through the hirify.global sales process.
• Coordinate with internal teams on customer action plans and resolve issues and escalations promptly.
• Attend client-site meetings and industry events, including user groups, trade shows, and conferences.

Requirements

• 5+ years of experience in SaaS account management, with knowledge of Record-to-Report or Order-to-Cash finance workflows highly preferred.
• Demonstrated success managing complex accounts and sales cycles.
• Ability to communicate value to senior-level executives and build and sustain strategic relationships.
• Excellent written, verbal, and presentation skills.
• Track record of using strategic and consultative selling tactics and techniques.
• Ability to travel to local and regional client sites and industry events up to 40% of the time.

Nice to have

• Bachelor’s degree in Accounting, Finance, Computer Science, or an adjacent field.
• Knowledge of Record-to-Report or Order-to-Cash finance workflows.

Culture & Benefits

• Office-based work in the London office five days per week.
• Regular in-person engagement with customers and participation in industry events.
• Reports to the RVP, Expansion Sales.