Regional Technical Field Service Manager – Rest of Asia (ROA)

Location: Malaysia – Pulau Pinang – Jalan Mahsuri; the role may be based in Malaysia or other Rest of Asia countries and covers Korea, Japan, and Southeast Asia.

Company

hirify.global Corporation is the employing corporation.

What you will do

• Directly manage and mentor Country Field Service Leaders across Korea, Japan, and Southeast Asia.
• Develop and implement regional field service strategies aligned with business growth and customer satisfaction.
• Partner with Country Managers to oversee field service execution and address local operational needs.
• Connect Rest of Asia field operations with factory technical teams and global support organizations.
• Resolve complex technical challenges and support product quality improvement.
• Build technical capabilities, streamline standard operating procedures, and develop regional field service talent.

Requirements

• Bachelor’s degree in Engineering or Science.
• 10+ years of technical field service management experience, preferably in high-tech, capital equipment, or electronics/semiconductor sectors.
• Experience managing cross-border teams across Asia, including Korea, Japan, and Southeast Asia.
• Strong leadership, team-building, and communication skills.
• Ability to collaborate effectively with cross-functional stakeholders and global headquarters.
• Readiness to travel regionally across Korea, Japan, and Southeast Asia.

Culture & Benefits

• Full-time position reporting to the Regional Director, Rest of Asia.
• Regional scope across Korea, Japan, and Southeast Asia.
• Requires regional travel and collaboration between local operations and global engineering support.