Customer Account Technologist (Semiconductor)

Location: Hwaseong-Lucestar, South Korea. Travel required 25% of the time. Relocation eligible.

Company

hirify.global develops materials science and engineering solutions, equipment, and services for semiconductor chips and advanced displays.

What you will do

• Own technical relationships with strategic semiconductor customers and manage customer communications.
• Drive technical issue resolution and escalation management.
• Identify new business opportunities and support customer demonstrations, evaluations, and qualifications.
• Coordinate engineering, product, and field organizations to translate customer requirements into internal actions.
• Deliver regular executive updates and account reviews.

Requirements

• 5–10+ years of experience in semiconductor process or equipment engineering.
• Native Korean and business-level English, including the ability to present technical topics in English to global teams.
• Experience with direct customer communication, relationship management, escalation management, and leading technical discussions independently.
• Executive presentation, storytelling, and communication skills.
• Experience managing cross-functional teams.
• Project management and prioritization skills.
• Ability to work with global teams and different time zones.

Nice to have

• Customer-facing experience.
• Experience supporting Samsung, SK hynix, Amkor, or other major semiconductor manufacturers.
• Experience with Electrochemical Deposition (ECD), plating, advanced packaging, HBM, hybrid bonding, Cu pillar, or micro-bump technologies.
• Experience with process integration, yield improvement, defectivity analysis, DOE execution, and semiconductor manufacturing operations.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Health and wellbeing programs and employee support.
• Regular employment with full-time status.
• Work with global teams and contribute to semiconductor and advanced display technologies.