Senior Account Manager (Cloud & AI)

Location: Hybrid in Hanoi or Ho Chi Minh City, Vietnam; remote-friendly and client-site work may apply depending on the project and team setup.

Company

CoderPush is a remote-first technology company that partners with startups and global businesses to build scalable software products and provide AWS cloud services.

What you will do

• Own assigned small and recurring accounts, managing relationships, retention, escalations, and expansion opportunities.
• Manage client communication, follow-ups, proposals, scheduling, information requests, and working-level negotiation for strategic deals.
• Source, qualify, hunt, and close software and Cloud Billing opportunities, including AWS and GCP deals.
• Coordinate with technical teams after deal closure and track delivery milestones through formal client acceptance.
• Run inbound and outbound follow-up, qualify leads to SQL, maintain accurate CRM data, and submit weekly status reports.
• Complete the AWS Cloud Practitioner certification within the first 12 weeks with structured coaching.

Requirements

• 5+ years of experience in B2B client-facing work, including sales, account management, client success, or premium service industries.
• 3+ years of experience in IT Sales or solution sales, with a focus on hunting roles.
• Strong project management, organization, research, problem-solving, and follow-through skills.
• Ability to work independently and as part of a team, with a proactive approach and ownership of outcomes.
• Detail-oriented approach and a strong drive to achieve targets.
• Excellent communication and interpersonal skills, with confident Vietnamese and conversational or better English.
• Calm, professional presence with senior stakeholders and strong presentation skills for client meetings.
• CRM proficiency and disciplined use of business tools, including Google Workspace and spreadsheets.
• Curiosity about cloud, AI, and IT, commitment to the AWS certification path, and strong awareness of information security when handling customer and business documents.

Culture & Benefits

• Hybrid, remote-friendly, and client-site working arrangements depending on the project and team setup.
• Uncapped commission on gross profit, with self-sourced Cloud Billing opportunities paying 15–20% of gross profit; performance, referral, and transportation allowances are also available.
• Competitive negotiable salary and a 13th-month payment of 0%, 50%, 100%, or 150% of one month’s base salary based on the annual KPI scorecard.
• 12 annual leave days plus 3 emergency leave days, increasing to up to 22 leave days from the fifth year.
• Laptop support, certification and training allowance, 50% sponsorship for AWS Certification Vouchers, coaching, and a clear career path.
• Open, trust-based culture with no micromanagement, AI-powered tools, team-building activities, company trips, and occasion-based gifts.

Hiring process

• Submitted personal information may be retained for up to 12 months after an unsuccessful application to assess suitability for future relevant roles.