Lead Product Manager, Channels (Healthcare)

Location: Remote nationwide within the United States; occasional travel to hirify.global offices for training or meetings may be required.

Salary: $126,300–$173,700 per year, plus eligibility for a bonus incentive plan.

Company

hirify.global is a Fortune 50 U.S. healthcare company providing insurance and healthcare services to improve access, affordability, and health outcomes.

What you will do

• Lead product discovery for business channels adopting the enterprise Next Best Action decisioning platform.
• Partner with channel leaders and stakeholders to understand workflows, customer experiences, operational processes, objectives, and technology landscapes.
• Translate channel needs into business, functional, and technical requirements covering recommendations, presentation, interaction, disposition, and performance measurement.
• Collaborate with architecture, engineering, data, and product teams on integrations, platform capabilities, capability gaps, and scalable enhancements.
• Drive onboarding plans, readiness criteria, dependency tracking, risk management, testing, validation, and launch readiness.
• Establish reusable onboarding frameworks and standardized capabilities while supporting prioritization and continuous improvement across the enterprise.

Requirements

• Bachelor's degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field, or equivalent professional experience.
• Experience in Product Management, Product Ownership, Business Analysis, Technology Product Management, or a related discipline across business and technical organizations.
• Experience leading product discovery and translating complex business requirements into product capabilities, features, user stories, and implementation plans.
• Experience onboarding business channels, customer touchpoints, or operating groups to enterprise technology platforms.
• Experience partnering directly with business stakeholders to understand workflows, operational processes, constraints, and desired outcomes.
• Experience defining requirements for integrations, workflows, customer experiences, or enterprise platforms.
• Strong understanding of technology integrations, APIs, data exchanges, and system dependencies.
• Experience coordinating complex business or technology initiatives across multiple teams and stakeholders.
• Strong analytical, problem-solving, written communication, verbal communication, stakeholder influence, and alignment-building skills in large, matrixed organizations.

Nice to have

• Experience with personalization, customer engagement, decisioning, marketing technology, customer experience, or omnichannel platforms.
• Experience in healthcare, health insurance, financial services, or another highly regulated industry.
• Familiarity with agile product delivery and large-scale platform implementations.
• Success operating in ambiguous environments and shaping new enterprise capabilities and operating models.

Culture & Benefits

• Full-time schedule of 40 hours per week with remote work from within the United States.
• Dedicated interruption-free workspace is required to protect member PHI and HIPAA information.
• Self-provided internet must provide at least 25 Mbps download and 10 Mbps upload speeds; hirify.global may require an upgrade if business needs demand it.
• Benefits include medical, dental and vision coverage, 401(k), paid time off, holidays, paid parental and caregiver leave, disability coverage, and life insurance.