Manager, 3PL Warehouse Operations

Location: Chicago, Illinois, United States; hybrid schedule with onsite work at the Chicago 3PL warehouse at least three days per week. The role requires approximately 10% travel.

Base salary: $82,000–$137,000 USD per year, plus eligibility for a long-term incentive award.

Company

Develops sports products that help coaches and athletes capture video, analyze data, share highlights, and support team performance.

What you will do

• Lead relationships with global third-party logistics partners, including operational reviews, escalations, and onboarding from site setup through go-live.
• Oversee receiving, storage, picking, packing, shipping, and returns across warehouse sites; plan for peak seasons and validate invoices against contracted rates.
• Track SLAs and KPIs, analyze performance data and root causes, present results to Logistics leadership, and lead quarterly business reviews with the Director of Global Logistics.
• Own inventory accuracy through cycle counting and collaborate on OMS, ERP, and EDI/API integrations.
• Manage and develop direct reports by setting goals, providing feedback, and supporting career growth.
• Coordinate with inventory control, demand planning, transportation, compliance, and accounting.

Requirements

• Bachelor’s degree in supply chain management, logistics, business, or a related field.
• Seven or more years of experience in warehouse operations, 3PL management, or supply chain logistics.
• Senior-level experience managing external 3PL or logistics service provider relationships.
• Experience building KPI scorecards and holding partners accountable to SLAs.
• Experience managing and developing direct reports, including setting goals and giving feedback.
• Familiarity with WMS and ERP platforms and EDI/API integrations.
• Ability to convert operational data into clear improvements and communicate findings effectively.

Nice to have

• Experience managing a multi-site or multi-region 3PL network.
• Familiarity with Lean, Six Sigma, or similar continuous improvement methods.
• Experience negotiating contracts and managing logistics service agreements.
• MBA or another advanced degree in a related field.
• Willingness to travel approximately 10% of the year.

Culture & Benefits

• Flexible vacation time, company-wide holidays, and a paid sabbatical every five years.
• Autonomous, open, and honest work environment with support for trying new ideas.
• Professional development resources and career growth opportunities.
• Technology and hardware provided for office and remote work.
• Medical, vision, dental, and fertility benefits, plus an employee assistance program and employee resource groups.
• 401(k) contribution match of up to 4% of the employee’s contribution.