Manager, Commercial Account Management

Location: Hybrid, with offices in New York, NY and San Francisco, CA; nationwide hiring is referenced, with relocation expense coverage to NYC or SF if needed.

Compensation: SF/NY OTE $250K–$305K; nationwide OTE $230K–$275K; equity offered. Final compensation depends on location and hiring level.

Company

Ramp builds smart financial infrastructure that automates payment authorization, risk flagging, spend categorization, and bookkeeping for businesses.

What you will do

• Lead, coach, develop, hire, and onboard Commercial Account Managers focused on expansion and retention.
• Own team pipeline, forecasting, revenue targets, performance metrics, and reporting.
• Develop scalable upsell and cross-sell strategies across a high-volume customer portfolio.
• Build a consultative, trusted-advisor sales approach and equip the team to uncover customer needs and pain points.
• Translate product and go-to-market changes into sales priorities and customer conversations.
• Synthesize customer feedback and partner with Sales, Marketing, Product, and Operations to improve efficiency and customer outcomes.

Requirements

• At least 6 years of customer-facing or direct sales experience, including at least 2 years in people management.
• Proven experience leading high-performing teams in a high-velocity sales environment.
• Experience with CRM tools, preferably Salesforce, and building and maintaining team-level reports and dashboards.
• Experience with outbound prospecting, product demonstrations, sales tools, and sales processes.
• Consultative sales mindset, strong analytical skills, and ability to coach strategic engagement with business challenges.
• Ability to enable teams to sell to C-level executives, finance teams, and key decision-makers.
• Consistent record of meeting or exceeding team-level sales targets in a fast-paced, metrics-driven environment.
• Strong operational rigor, communication, organization, and project management skills.
• Entrepreneurial mindset and ability to build processes in ambiguous, fast-moving environments.

Nice to have

• Experience with financial services sales.
• Experience at a high-growth startup.

Culture & Benefits

• Flexible PTO, home-office equipment ordering, health and wellness stipend, intra-office travel budget, and weekly coffee stipend.
• Medical, dental, and vision coverage; benefits vary by employment location and include options for dependents.
• 401(k) with employer match, retirement plans, life and disability coverage, and employee assistance or virtual care programs.
• Fertility benefits, parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only, with additional reduced-pay leave in some plans.
• Pet insurance, in-office meals and refreshments, and relocation expense coverage to NYC or SF.

Hiring process

• Referred candidates must contact the referring person to apply on their behalf.
• Ramp will contact candidates only through official @Ramp.com email addresses and will not request payment or sensitive personal information.